Telephone Etiquette

APOLOGIZE
ATTITIUDE
COMMONSENSE
COMMUNICATION
COMPLAINTS
CONSIDERATE
CUSTOMER
ENTHUSIASM
ETIQUETTE
FLEXIBILITY
FRIENDLY
GREETING
HOLD
IMPRESSION
LISTEN
PERCEPTION
POSITIVE
POSTURE
PROACTIVE
PROBING
QUESTIONS
RELATIONSHIP
RESPECTFUL
SERVICE
SKILL
SMILE
SPIRIT
TELEPHONE
TRANSFERRED
VALIDATE

Seek N Find

Try to find all 30 words on this board.

P E A M N X E D U I T I T T A E Q K I A
H O L D W S X H U J H E V I T C A O R P
S E R V I C E Q L X T X K J K C E L B O
T T E L E P H O N E L G R E E T I N G L
P L N A V P E T A R E D I S N O C O V O
E I U I N Z Y D R Z W A S X O O E Z E G
R R H F A O O C Z A L V M X M B T J S I
C N I S T L I S T E N U J M E J T P N Z
E U Y V N C P L L I K S U D R Q E U E E
P R S F L O E M Y K K N F Z I O U X S F
T O U T S T I P O S I Y L E B F Q H N W
I C S T O C I T S C M V E N R G I B O Q
O U U I E M V R A E P W X T F R T V M Y
N R K E T F E T I L R C I H P X E V M L
E Q T L T I I R H P E D B U R A V D O D
G I I I H O V N U N S R I S O O R E C N
X L D M N C I E Q P S S L I B A I X D E
Q U E S T I O N S G I L I A I M N B X I
S M V A L I D A T E O J T S N M Z K H R
S N U A A M I I X M N B Y M G G M O X F
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Answer Key for Telephone Etiquette

X
Y
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1# # # # # # E D U I T I T T A # # # # A
2H O L D # # # # # # # E V I T C A O R P
3S E R V I C E # # # # # # # # # # # # O
4# T E L E P H O N E # G R E E T I N G L
5P L N # # # E T A R E D I S N O C # # O
6E I U I # # # # R # # # # # # O E # E G
7R # H F A # # # # A # # # # M # T # S I
8C # # S T L I S T E N # # M # # T # N Z
9E U # # N C P L L I K S U # # # E # E E
10P # S # # O E M # # # N F # # # U # S #
11T O # T S T I P O # I # L E # # Q # N #
12I # S T O # I T S C M # E N R # I # O #
13O # U I # M # R A E P # X T # R T # M Y
14N R # E T # E T I L R # I H P # E # M L
15E # # L # I I R # P E # B U R # # D O D
16# # # I # O V # # # S R I S O # # # C N
17# # # M N # # E # # S # L I B # # # # E
18Q U E S T I O N S # I # I A I # # # # I
19# # V A L I D A T E O # T S N # # # # R
20# # # # # # # # # # N # Y M G # # # # F
Word X Y Direction
APOLOGIZE  201s
ATTITIUDE  151w
COMMONSENSE  1916n
COMMUNICATION  1111sw
COMPLAINTS  1012nw
CONSIDERATE  175w
CUSTOMER  18se
ENTHUSIASM  1411s
ETIQUETTE  1714n
FLEXIBILITY  1310s
FRIENDLY  2020n
GREETING  124e
HOLD  12e
IMPRESSION  1111s
LISTEN  68e
PERCEPTION  15s
POSITIVE  110se
POSTURE  79sw
PROACTIVE  202w
PROBING  1514s
QUESTIONS  118e
RELATIONSHIP  913nw
RESPECTFUL  1114nw
SERVICE  13e
SKILL  129w
SMILE  418n
SPIRIT  1116nw
TELEPHONE  24e
TRANSFERRED  85se
VALIDATE  319e