MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

A C K N O W L E D G E E I U H F C X H N
P D N G N I T E E R G U I D E L I N E S
P N D O G L B R A N D I N G O G P D Y S
R W B I M P R O V E M E N T A Y F H Y E
E R F M T D C O N I L R E M O T S U C O
C W T P O I V J Q E J H I W W F T I O B
I U X R L Q O S U L P N O I S I V K N Y
A F P E H D Q N F Q F P A C E R Z Q C Q
T Q C S B L X M A E F C W S E S M E E S
I U B S V A J S E L W J I S X U Z F R N
O P H I G D S D I W A R S T C X S T N O
N Q P O T U B S Z R I S U Y E C L Q D I
U P V N R A T P G N A L S Z E G T U J T
E S P A C E O O P L Y Q J I D C R B Q A
V R N K N S N O C R E D I T S N U E S T
T C P I I C H D I B L N W P D T M L N C
E V N T T O L L F A T H O Y H T A P M E
F G I Y L R E S O L U T I O N F A N M P
X V Y D O O H E X E C N E D I F N O C X
E W Q W V A L U E S T A T E M E N T N E
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Answer Key for MCI Terminology

X
Y
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1A C K N O W L E D G E # # # # # # # # #
2P D # G N I T E E R G U I D E L I N E S
3P # D # # # B R A N D I N G # # # # # #
4R # # I M P R O V E M E N T # # # # # E
5E # # M T # # # N I L R E M O T S U C #
6C # # P # I # # # # # # # # # # # I O #
7I # # R L # O S U L P N O I S I V # N #
8A # # E # # # N # # F P A C E R # # C #
9T # C S # # # # A E # C # # E # # # E S
10I # # S # # # S E L # J I S X # # # R N
11O # # I # # S D I # A # S T C # # # N O
12N # # O # U B S # R # S # # E # # # # I
13# # # N R A T P G N A L S # E G # # # T
14# # # A C E O O # L # # # I D # R # # A
15# # N K N S N # C R E D I T S # # E # T
16# C # I I # H D # # # # # # # T # # N C
17E # N T # O L # # # # # # Y H T A P M E
18# G I # L R E S O L U T I O N # # N # P
19# V # D O # # # # E C N E D I F N O C X
20E # # W V A L U E S T A T E M E N T # E
Word X Y Direction
ACKNOWLEDGE  11e
ADDITIONALASSISTANCE  1111se
APPRECIATION  11s
ASSURANCE  99sw
BRANDING  73e
CONCERN  195s
CONFIDENCE  1919w
CREDIT  915e
CUSTOMER  195w
EMPATHY  2017w
ENERGETIC  2017nw
EXCEED  159s
EXPECTATIONS  2020n
FEEDBACK  118sw
GREETING  112w
GUIDELINES  112e
HOLD  716sw
ILEC  66sw
IMPRESSION  44s
IMPROVEMENT  44e
JARGON  1111sw
LISTENING  1010sw
MERLIN  145w
POSITIVE  813sw
RECAP  168w
RESOLUTION  618e
SLANG  1313w
VALUESTATEMENT  520e
VISIONPLUS  177w
WORLDCLASSSERVICE  519ne