MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

R S M N O I T A I C E R P P A N M D B M
A N L S L M R E M O T S U C D W Q V V Z
S O H N F G E X E F N M K R D K R A H F
S I N L X N P V I J W N Y E I C E L M L
U T R F Q I I C T O O V G D T A W U V I
R A L U Z T I V W W R X O I I B K E H S
A T G O I E D W L E L D L T O D V S H T
N C R S S E U E S N D F C E N E I T I E
C E O U E R D O B O C I N C A E Y A Y N
E P J C B G L X X I L V X C L F X T J I
M X X Q E U N I S S A M A F A S J E H N
P E V D T O A I H S S Q G F S E N M F G
A L L I G G W U N E S N C B S N B E J H
T O O R N P A C E R S C E L I I R N V Q
H N A A E E F S W P E J S S S L A T A W
Y J L T N I L R E M R C X Q T E N N Q P
H S U L P N O I S I V A N E A D D E D B
T N E M E V O R P M I A X O N I I Y A R
E E C N E D I F N O C Y I T C U N U Z E
U U C I T E G R E N E I E N E G G X A C
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Answer Key for MCI Terminology

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1# S # N O I T A I C E R P P A # # # # #
2A N # # # # R E M O T S U C D # # V # #
3S O # # # G # # E # # # K R D K # A # #
4S I # # # N # V # # W N # E I C # L # L
5U T # # # I I # # # O # # D T A # U # I
6R A # # # T # # # W R # # I I B # E # S
7A T # # I E D # L E L # # T O D # S # T
8N C # S # E # E S N D # # # N E # T # E
9C E O # E R D O # O C # # # A E # A # N
10E P # C # G L # # I L # # # L F # T # I
11M X X # E U N # # S A # # # A S # E # N
12P E # D T O # # # S S # # # S E # M # G
13A # L I G G # # N E S # # # S N B E # #
14T O O R N P A C E R S C E L I I R N # #
15H N A A # # # # # P E # # # S L A T # #
16Y J L # N I L R E M R C # # T E N # # #
17# S U L P N O I S I V # N # A D D # # #
18T N E M E V O R P M I # # O N I I # # #
19# E C N E D I F N O C # # # C U N # # #
20# # C I T E G R E N E # # # E G G # # #
Word X Y Direction
ACKNOWLEDGE  151sw
ADDITIONALASSISTANCE  1511s
APPRECIATION  151w
ASSURANCE  12s
BRANDING  1713s
CONCERN  1519nw
CONFIDENCE  1119w
CREDIT  142s
CUSTOMER  142w
EMPATHY  110s
ENERGETIC  1120w
EXCEED  212ne
EXPECTATIONS  212n
FEEDBACK  1610n
GREETING  610n
GUIDELINES  1620n
HOLD  115ne
ILEC  1514w
IMPRESSION  1017n
IMPROVEMENT  1118w
JARGON  315ne
LISTENING  204s
MERLIN  1016w
POSITIVE  210ne
RECAP  1014w
RESOLUTION  116sw
SLANG  217ne
VALUESTATEMENT  182s
VISIONPLUS  1117w
WORLDCLASSSERVICE  115s