MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

A A W C C V U S Y C Y H T A P M E N Z M
P D Z Q T I A G U X T D O N V C N O C I
P R D J C W M L Y L E Q F L N V E I Z M
R Q E I L E C J U W P H Q A D X R S N P
E P B M T P T H V E O N R B C V G S R R
C O X K O I F C L W S U O E X G E E E O
I S E B P T O G B V S T E I N R T R C V
A I W O Y P S N P S P D A A S Z I P N E
T T Z W T M P U A I L V L T B I C M O M
I I S W O R L D C L A S S S E R V I C E
O V E G F E B R K I A E B M J M E R N N
N E N G E S I G N S X S Y R E I E C E T
T F I G E O F E O T C K S R A D P N A Y
R H L A D L E N W E C S L I I N S Y T P
Q R E P B U B S L N O I P T S I D Q A Z
Y F D U A T L F E I N Z Z O D T V I A C
A K I F C I K R D N W Y N O G R A J N Q
E A U S K O S J G G R E E T I N G N K G
O T G Z S N P B E E C N E D I F N O C K
R Y Q Q B M V G S N O I T A T C E P X E
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Answer Key for MCI Terminology

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1A # # # # V # S # # Y H T A P M E N # #
2P D # # # # A # U # # # O # # C N O # I
3P R D # # # # L # L # # # L N # E I # M
4R # E I L E C # U # P # # A D X R S N P
5E P # M T # # # # E # N R # C # G S R R
6C O # # O I # # # # S U O E # G E E E O
7I S # # # T O # # # S T E I N # T R C V
8A I # # # # S N # S # D A A S # I P N E
9T T # # # # # U A # # # L T # I C M O M
10I I S W O R L D C L A S S S E R V I C E
11O V E # F E # # K I A # B # # M E R # N
12N E N # E S # # N S # S # R E # E C # T
13# # I # E O # # O T # # S R A D # N A #
14# # L # D L # # W E # # L I I N # # T P
15# # E # B U # # L N # I # T S # D # # #
16# # D # A T # # E I N # # # # T # I # #
17# # I # C I # # D N # # N O G R A J N #
18# # U # K O # # G G R E E T I N G N # G
19# # G # # N # # E E C N E D I F N O C #
20# # # # # # # # S N O I T A T C E P X E
Word X Y Direction
ACKNOWLEDGE  99s
ADDITIONALASSISTANCE  1111se
APPRECIATION  11s
ASSURANCE  99ne
BRANDING  1311se
CONCERN  1910n
CONFIDENCE  1919w
CREDIT  1910sw
CUSTOMER  910nw
EMPATHY  171w
ENERGETIC  171s
EXCEED  173sw
EXPECTATIONS  2020w
FEEDBACK  511s
GREETING  1018e
GUIDELINES  319n
HOLD  121se
ILEC  44e
IMPRESSION  1810n
IMPROVEMENT  202s
JARGON  1717w
LISTENING  1010s
MERLIN  1611sw
POSITIVE  25s
RECAP  1610se
RESOLUTION  610s
SLANG  1210ne
VALUESTATEMENT  61se
VISIONPLUS  1710nw
WORLDCLASSSERVICE  510e