MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

A E N E N E R G E T I C Z Q H H E N T Y
P D I A C S E N I L E D I U G C J K S A
P C D U T I M P R E S S I O N J K Y N N
R S U I F K V A L U E S T A T E M E N T
E B U M T N D R E C A P R Z R M K A W M
C P E P P I L I E V O U W T E P G N W C
I G B R V H O A W S S G S V M A N O Z L
A N U O V E H N W S S C I N O T I I D F
T I Q V N O G R A J A S Z K T H N T E E
I D N E W A F N C L I U A Z S Y E U A E
O N I M D A F O K O A M G L U E T L Z D
N A E E O R N G N A L S R R C J S O Y B
S R X N C C I P O G A F S R E D I S O A
D B L T E U L O W N U N E I E R L E L C
J R A R J U N S L P V D L E S D L R Y K
S I N S S F I I E K I E C J D T V S O E
X A X N G G L T D T C X H K M H A T H W
U C G A N N R I G R E E T I N G W N V P
F Z D T S C E V E E C N E D I F N O C J
Z C B L X I M E S N O I T A T C E P X E
Brought to you by WordSearchFun.com



Answer Key for MCI Terminology

X
Y
1234567891011121314151617181920
1A # # E N E R G E T I C # # # # E # # #
2P D # # C S E N I L E D I U G C # # # #
3P # D # # I M P R E S S I O N # # # # #
4R # # I # # V A L U E S T A T E M E N T
5E # # M T # D R E C A P R # R M # # # #
6C # # P # I L # E # # U # # E P G N # #
7I G # R # # O # # S S # # V M A N O # #
8A N # O # # H N # S S # I # O T I I # F
9T I # V N O G R A J # S # # T H N T # E
10I D # E # # # # C L I # A # S Y E U # E
11O N # M # # # O K O A # # L U # T L # D
12N A # E # # N G N A L S # # C # S O # B
13# R # N # C # P O # # # S R # D I S # A
14# B # T E # L O W # # # E I E # L E # C
15# # # R # U N S L # # D L E S # # R # K
16# # N # S # I I E # I E C # # T # # O #
17# # # # # # L T D T C X # # # # A # # W
18# # # # # # R I G R E E T I N G # N # #
19# # # # # # E V E E C N E D I F N O C #
20# # # # # # M E S N O I T A T C E P X E
Word X Y Direction
ACKNOWLEDGE  99s
ADDITIONALASSISTANCE  1111se
APPRECIATION  11s
ASSURANCE  99ne
BRANDING  214n
CONCERN  910sw
CONFIDENCE  1919w
CREDIT  1512sw
CUSTOMER  1512n
EMPATHY  164s
ENERGETIC  41e
EXCEED  1118ne
EXPECTATIONS  2020w
FEEDBACK  208s
GREETING  918e
GUIDELINES  152w
HOLD  78n
ILEC  1414sw
IMPRESSION  63e
IMPROVEMENT  44s
JARGON  99w
LISTENING  1714n
MERLIN  720n
POSITIVE  813s
RECAP  85e
RESOLUTION  1815n
SLANG  1212w
VALUESTATEMENT  74e
VISIONPLUS  147sw
WORLDCLASSSERVICE  1916nw