MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

G F M S Y C A M B E B R A N D I N G Z C
I R E M O T S U C O N C E R N G E W M R
H T D T W W B N C N B P G A R N P Z E D
N L Q X A O A I O A X S H E Q I M H W S
O P A C E R T I N C E C E T T N E F C N
I D Q M U E T X B G X T N T N E U B E O
T H H S G U N E D L I E W O V T B T C I
A F S R L O V E D N M J I I A S H N N T
I A E O G I L W G E E S B X W I L Z E A
C N S R T W D I V I S I O N P L U S D T
E E A I O I T O J E M P A T H Y S D I C
R J S N H A R K R Q A K C A B D E E F E
P O K P N P A P W E G W G P X V N N N P
P C A R M W M E R L I N D L O H I L O X
A D D I T I O N A L A S S I S T A N C E
N M E G Y P E M C L U Q M W N U Y V R X
W O R L D C L A S S S E R V I C E J E C
A V A L U E S T A T E M E N T L V N D E
C B E F P E M S B E M F Z K B N E K I E
R E N B N S E N I L E D I U G W Y C T D
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Answer Key for MCI Terminology

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1# # # # # # # # # E B R A N D I N G # #
2# R E M O T S U C O N C E R N G # # # #
3# # # # # # # N C N # # # # R N # # # #
4N # # # # # A I O # # # # E # I # # # S
5O P A C E R T I # # E # E T # N # # # N
6I # # # U E T # # G # T N # N E # # E O
7T # # S G U N E D # I E # O # T # # C I
8A # S R L O V E # N M # I # # S # # N T
9I A E O G I L # G E # S # # # I # # E A
10C N S R T W # # V I S I O N P L U S D T
11E E A I O # # O # E M P A T H Y # # I C
12R J S N # # R # R # # K C A B D E E F E
13P O K # # P # P # # # # G # # # # # N P
14P C # # M # M E R L I N D L O H # # O X
15A D D I T I O N A L A S S I S T A N C E
16# # # # # # # # # L # # # # # # # # R X
17W O R L D C L A S S S E R V I C E # E C
18# V A L U E S T A T E M E N T L # # D E
19# # # # # # # # # # # # # # # # E # I E
20# # # # # S E N I L E D I U G # # C T D
Word X Y Direction
ACKNOWLEDGE  115ne
ADDITIONALASSISTANCE  1115e
APPRECIATION  115n
ASSURANCE  29ne
BRANDING  111e
CONCERN  92e
CONFIDENCE  1915n
CREDIT  1915s
CUSTOMER  92w
EMPATHY  1011e
ENERGETIC  111ne
EXCEED  2015s
EXPECTATIONS  2015n
FEEDBACK  1912w
GREETING  162sw
GUIDELINES  1520w
HOLD  1614w
ILEC  1517se
IMPRESSION  615ne
IMPROVEMENT  415ne
JARGON  311ne
LISTENING  1610n
MERLIN  714e
POSITIVE  114ne
RECAP  65w
RESOLUTION  112ne
SLANG  917ne
VALUESTATEMENT  218e
VISIONPLUS  910e
WORLDCLASSSERVICE  217e