MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

Y N L H N O I T A I C E R P P A Q H S E
H R E F E E D B A C K F A V D D D F E Q
T E R K P J N M E H S U Q Q W D X L N G
A C H R N T N E M E V O R P M I M D X D
P N P Y H P B R A N D I N G E T L Q H U
M O G U I D E L I N E S X T R I Y E I M
E C I V R E S S S A L C D L R O W D C X
W U M A E X C E E D X Y D W J N P C U G
W S P L S E G D E L W O N K C A L Z N Z
B T R U O N E G N I N E T S I L R A T F
A O E E L V O C R E D I T X P A L G U E
S M S S U C P I N E P D X Y G S L E O Y
S E S T T V A D T E E P O N A S V I B N
U R I A I W C U B A D T A G I I H D N O
R C O T O N E Q D W T I I D S S O U J K
A P N E N E R G E T I C F N Y T L O U A
N Y K M E R L I N D W A E N G A D M H A
C K F E H O E V I T I S O P O N C P V S
E I X N N I J V N Z R B Q V X C R C E P
M I G T V I S I O N P L U S W E Y Q K L
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Answer Key for MCI Terminology

X
Y
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1Y N # # N O I T A I C E R P P A # # # #
2H R # F E E D B A C K # # # # D # # # #
3T E # # # # # # # # # # # # # D # # # #
4A C # # # T N E M E V O R P M I # # # #
5P N # # # # B R A N D I N G # T L # # #
6M O G U I D E L I N E S # # # I # E # #
7E C I V R E S S S A L C D L R O W # C #
8# U M A E X C E E D # # # # J N # # # G
9# S P L S E G D E L W O N K C A # # N #
10# T R U O N E G N I N E T S I L R A # #
11A O E E L # O C R E D I T # # A L G # #
12S M S S U # P I N E # # # # # S # # O #
13S E S T T # A # T E E # # # # S # # # N
14U R I A I # C # # A D T # # # I H # # #
15R # O T O # E # # # T I I # # S O # # #
16A # N E N E R G E T I C F N # T L # # #
17N # # M E R L I N # # # E N G A D # # #
18C # # E # # E V I T I S O P O N # # # #
19E # # N # # # # # # # # # # X C # # # #
20# # # T V I S I O N P L U S # E # # # #
Word X Y Direction
ACKNOWLEDGE  169w
ADDITIONALASSISTANCE  1611s
APPRECIATION  161w
ASSURANCE  111s
BRANDING  75e
CONCERN  27n
CONFIDENCE  1619nw
CREDIT  811e
CUSTOMER  27s
EMPATHY  17n
ENERGETIC  416e
EXCEED  58e
EXPECTATIONS  1620nw
FEEDBACK  42e
GREETING  810se
GUIDELINES  36e
HOLD  1714s
ILEC  164se
IMPRESSION  37s
IMPROVEMENT  164w
JARGON  169se
LISTENING  1610w
MERLIN  417e
POSITIVE  1418w
RECAP  716n
RESOLUTION  57s
SLANG  1612ne
VALUESTATEMENT  47s
VISIONPLUS  520e
WORLDCLASSSERVICE  167w