MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

T I R S M P M H I Y H R B W U K X E T Y
J N S I B J F J M A E F N O B C A I H Y
B O E X C E E D H P A C E R F W D L Z A
O R N M E R L I N J Z A E L E E Y N Z G
Y Q I W E M P A T H Y S D D R P O G N N
N A L J X T Q G O L O A G C L G N I F I
R J E N E U A L D L Q R M L R A N B R D
E B D E L C D T U R E X C A L E B E A F
C E I U V O N T S E D S J S T C C S Y N
N E U T O I I E T E N H Z S I V T G D O
O W G C S O T I D O U V I S N U N N F I
C E J D N I N I I I J L Z E O Y E I E T
I P C H E G Y T S C F W A R I X M D E A
T I R N H L A W A O G N P V S G E N D I
E U Q M A T W S U L P N O I S I V A B C
G C M T C R F O D I Q R I C E N O R A E
R S Z E S J U V N C M C F E R U R B C R
E Y P D L F Q S J K P J E E P U P F K P
N X L R E M O T S U C I P L M M M T R P
E C N A T S I S S A L A N O I T I D D A
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Answer Key for MCI Terminology

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1T # # # # # # # # # # # # W # # # # T #
2# N S # # # # # # # # # # O # # # I # #
3# # E X C E E D # P A C E R # # D # # #
4# # N M E R L I N # # # E L # E # N # G
5# # I # E M P A T H Y S # D R # O G N #
6N # L # # T # # O # O # G C # G N I # #
7R # E # E # A L # L # R # L R A N # # #
8E # D E # C D T U # E # # A L E # # # #
9C # I # V # N T S E # S J S T # # # # N
10N E U # # I I E T E N # # S # # T G # O
11O # G # # O T I D O U # I S N # N N F I
12C E # D N # N I I I # L # E O # E I E T
13I # C # E G # T S # F # A R I # M D E A
14T # # N # L A # # O # N # V S # E N D I
15E # # # A T W S U L P N O I S I V A B C
16G # # # C R # O # # # # # C E # O R A E
17R # # E # # U # N # # C # E R # R B C R
18E # P # # # # S # K # # E # P # P # K P
19N X # R E M O T S U C # # L M # M # # P
20E C N A T S I S S A L A N O I T I D D A
Word X Y Direction
ACKNOWLEDGE  1220nw
ADDITIONALASSISTANCE  1020w
APPRECIATION  2020n
ASSURANCE  1020nw
BRANDING  1817n
CONCERN  112n
CONFIDENCE  1416nw
CREDIT  146ne
CUSTOMER  1119w
EMPATHY  55e
ENERGETIC  120n
EXCEED  33e
EXPECTATIONS  120ne
FEEDBACK  1911s
GREETING  136sw
GUIDELINES  311n
HOLD  105sw
ILEC  1520nw
IMPRESSION  1520n
IMPROVEMENT  1720n
JARGON  148ne
LISTENING  1212ne
MERLIN  44e
POSITIVE  1115nw
RECAP  143w
RESOLUTION  143sw
SLANG  149ne
VALUESTATEMENT  1414nw
VISIONPLUS  1715w
WORLDCLASSSERVICE  142s