MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

G N O I T A I C E R P P A Q D C D A Y K
C O M U L Y U X E K O C D N E E G B J F
H X X G H S C S C S K G D L Y C N K Q N
S X H R T E O A I N E T I A E I I S J Z
P D C O E L B T O G X N T G L V T G B U
P F M D U D I W U E D E I K W R E C A P
M E B T E V L X R G N M O O R E E X G G
R U I E E E C J H E P E N J G S R Z K U
E O F O D M A X R R M T A Y N S G T E I
N W F G K R N G O P N A L J I S N I Z D
Z B E R G J E V A R Y T A N D A I D O E
R U O O B T E T E A D S S O N L N E G L
E J N C I M H C J S P E S I A C E R E I
I X H C E Y N D L O H U I S R D T C F N
R P B N D O E A G N A L S S B L S U F E
R E T E C N A R U S S A T E G R I R N S
G G S U L P N O I S I V A R U O L H P C
X L X K G L Y J S W G C N P P W P L Z B
J H Q E C N E D I F N O C M E R L I N J
I S N O I T A T C E P X E I R B D A D Z
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Answer Key for MCI Terminology

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1# N O I T A I C E R P P A # # C # # # #
2# # # # # # U X E K O C D # E E G # # #
3# # # # # S C S C S K # D L # C N # # #
4# # # # T E O A I N # T I # # I I # # #
5# # # O E L B T O # # N T # # V T # # #
6# # M D U D I W # # # E I # # R E C A P
7# E # T E V L # # # N M O # # E E # # G
8R # I E E E # J # E P E N # G S R # # U
9# O F # D # A # R R M T A # N S G T # I
10N # # G # R # G O P N A L # I S N I # D
11# # E # G # E V A R # T A N D A I D # E
12# # # O # T E T E # # S S O N L N E # L
13# # N # I M H C # # # E S I A C E R # I
14# # # C E Y N D L O H U I S R D T C # N
15# # # N # O # # G N A L S S B L S # # E
16# # T E C N A R U S S A T E # R I # # S
17# # S U L P N O I S I V A R # O L # # #
18# # # # # # # # # # # # N P # W # # # #
19# # # E C N E D I F N O C M E R L I N #
20# S N O I T A T C E P X E I # # # # # #
Word X Y Direction
ACKNOWLEDGE  131sw
ADDITIONALASSISTANCE  1311s
APPRECIATION  131w
ASSURANCE  1216w
BRANDING  1515n
CONCERN  516ne
CONFIDENCE  1319w
CREDIT  1814n
CUSTOMER  81sw
EMPATHY  128sw
ENERGETIC  126sw
EXCEED  91sw
EXPECTATIONS  1320w
FEEDBACK  39ne
GREETING  179n
GUIDELINES  207s
HOLD  1114w
ILEC  134ne
IMPRESSION  1420n
IMPROVEMENT  136sw
JARGON  79sw
LISTENING  1717n
MERLIN  1419e
POSITIVE  121sw
RECAP  166e
RESOLUTION  101sw
SLANG  1315w
VALUESTATEMENT  1217n
VISIONPLUS  1217w
WORLDCLASSSERVICE  1617n