positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

I J W T C Z B B S K X G P F I H G Q S T
M D W B N Q K H E P A Y M L K V A K A S
P B G E B E Z X E Z M G T J C U F O S C
H O B F F I L Y L E T A I D E M M I V G
D M A M N Z C L K U X L L I W E W T X W
X O T N N O Y L E T A N U T R O F I D X
D O J F O B G S W C E J K Z U P S S V A
Y F R Z S K P Q S Y X Y R L C H T M A L
U C W Y L E T A N I F E D H A R U Y T N
S O B S P N N Y P C M B X L A D K P S A
M U E Y L N I A T R E C L I B E Y L P L
F R K E N L A X W H I S G A S M C E N A
A S X L Z A P A A Q V H U F O Q F A N X
N E A N Z C C P T J T A A X L Q A S U P
T M Y P P Q P E R A S A R Y U R J U S D
A H J J G Y E P W K E D A A T A W R F C
S Q Z S T G G A Y P M R N V E K P E A M
T H S O S K Y C F D Z I T M L E P U G O
I Q P Q T X C A Y J X V E R Y G O O D N
C X X P K U K Z D T A C E S N Q N L L W
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # T # # # # # # # # # # # # # # # #
2# # # # N # # # # # # # # # # # # # # #
3# # # # # E # # # # # # # # # # # # # #
4# # # # # # L Y L E T A I D E M M I # #
5# # # # # # # L # # # L L I W E W T # #
6# # # # # # Y L E T A N U T R O F I # #
7# O # # # # # # # C # # # # U # S S # #
8# F # # # # # # # # X # # L # H T M # #
9# C # Y L E T A N I F E D # A R # Y # #
10# O # # # # # # # # # B # L A # # P # #
11# U # Y L N I A T R E C L I B # # L # #
12F R # # N # # # # H # # G # S # # E # #
13A S # # # A # # A # # H U # O # # A # #
14N E # # # # C P # # T # A # L # # S # #
15T # # # # # P E # A # # R # U # # U # #
16A # # # # Y # # W # # # A # T # # R # #
17S # # # T # # A # # # # N # E # # E # #
18T # # O # # Y # # # # # T # L # # # # #
19I # # # # # # # # # # V E R Y G O O D #
20C # # # # # # # # # # # E # # # # # # #
Word X Y Direction
ABSOLUTELY  1510s
CERTAINLY  1111w
DEFINATELY  139w
EXCELLENT  129nw
FANTASTIC  112s
FORTUNATELY  166w
GUARANTEE  1312s
IMMEDIATELY  184w
ISHALL  186sw
ITISMYPLEASURE  184s
IWOULDBEHAPPYTO  1111sw
OFCOURSE  27s
STRAIGHTAWAY  187sw
SURE  1814s
VERYGOOD  1319e
WECAN  916nw
WEWILL  175w