positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

A J U E C E D E K T H M E I F A P L I C
F B X V S Y N L Y R W S W N X W M O C N
E D C B R Q P F A N T A S T I C I J O V
E O G G E R U S A E L P Y M S I T I W A
T O J Y O T U E Q C D I P T S F W M X H
O G T N F R T K U B Y E R H A O E M T Z
T Y Y L E T U L O S B A A I U R W E U I
Q R Y F B P L Y T E I L Q L D T I D P W
A E E T N A R A U G L F D D G U L I E P
H V X G L S V C H D C B E P C N L A S S
N N C A O Q T T D L E B F O I A N T R L
C G E L D V A V P H R N I H D T L E U H
C R L V Y W T T A F T V N W R E F L O L
L E L G A J E P W K A T A W V L M Y C I
D E E Y X A P C K C I J T I P Y L O F I
G Y N A F Y K L A L N E E D F R D O O U
B C T O T T A Z G N L F L Y I F A H D W
K L P O T C N D R D Y E Y Q X A F L C I
K H U S K N E K M D T A A Z A D D J U E
E E B T Z Q Z F E P A T U H S N I Y Y S
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # # # # # # #
3# D # # # # # F A N T A S T I C # # # #
4# O # # E R U S A E L P Y M S I T I # #
5# O # # # # U # # # # # # T S F W M # #
6# G # # # R # # # # # # R H # O E M # #
7# Y Y L E T U L O S B A A # U R W E # #
8# R # # # # # # # # I L # L # T I D # #
9# E E T N A R A U G L # D # # U L I E #
10# V X # # # # # H # C B E # # N L A S #
11# # C # # # # T # # E # F # # A # T R #
12# # E # # # A # # H R # I # # T # E U #
13# # L # # W # # A # T # N # # E # L O #
14# # L # A # E P # # A # A # # L # Y C #
15# # E Y # # P C # # I # T # # Y # # F #
16# # N # # Y # # A # N # E # # # # # O #
17# # T # T # # # # N L # L # # # # # # #
18# # # O # # # # # # Y # Y # # # # # # #
19# # # # # # # # # # # # # # # # # # # #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ABSOLUTELY  127w
CERTAINLY  1111s
DEFINATELY  139s
EXCELLENT  39s
FANTASTIC  83e
FORTUNATELY  166s
GUARANTEE  109w
IMMEDIATELY  184s
ISHALL  164sw
ITISMYPLEASURE  184w
IWOULDBEHAPPYTO  1111sw
OFCOURSE  1916n
STRAIGHTAWAY  154sw
SURE  84sw
VERYGOOD  29n
WECAN  613se
WEWILL  175s