positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

B F A M J I Y Z S E A C R K M M S M Q G
H H U T X S R X I E R V E R Y G O O D D
N D A B T N E L L E C X E O Y N J C W G
X S U O J T Y Y D Q E G T A L W A E J H
J E Y H T C B A D V X T N Q E F K E B V
K E V F C Y V D W I N H A X T O V R V E
L D S Z F W P I E A O A R N U O Z U A T
R T J S Z D E P C A T P A P L F B S R U
Q A C B N I C U A G A H U R O O J A K S
U X V A P D V Q N H D U G Z S P N E F S
W M G Y L N I A T R E C L I B O U L A Q
F H E T K X I N M E P B I L A D N P N Q
Y O G Y L E T A N I F E D H A R A Y T Q
X L L J F V H S L I X Y T L D H T M A M
I O E Z I O F C O U R S E Z U K S S S E
A C H U N I Y L E T A N U T R O F I T Q
G W M B K D E U O B Y L L I W E W T I D
F A R K B N A Y L E T A I D E M M I C O
K P Y K M O V L A K D D M E I L B J Y U
B R T Z P G I Z R M N K J H L A E M R W
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2# # # # # # # # # # # V E R Y G O O D #
3# # # # T N E L L E C X E # Y # # # # #
4# # # O # # Y # # # # # T # L # # # # #
5# # # # T # # A # # # # N # E # # E # #
6# # # # # Y # # W # # # A # T # # R # #
7# # # # # # P # E A # # R # U # # U # #
8# # # # # # # P C # T # A # L # # S # #
9# # # # # # # # A # # H U # O # # A # #
10# # # # # # # # N H # # G # S # # E F #
11# # # Y L N I A T R E C L I B # # L A #
12# # # # # # # # # # # B # L A # # P N #
13# # # Y L E T A N I F E D # A R # Y T #
14# # # # # # # # # # # # # L # H T M A #
15# # # # # O F C O U R S E # U # S S S #
16# # # # # # Y L E T A N U T R O F I T #
17# # # # # # # # # # # L L I W E W T I #
18# # # # # # # Y L E T A I D E M M I C #
19# # # # # # # # # # # # # # # # # # # #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ABSOLUTELY  1512n
CERTAINLY  1111w
DEFINATELY  1313w
EXCELLENT  133w
FANTASTIC  1910s
FORTUNATELY  1616w
GUARANTEE  1310n
IMMEDIATELY  1818w
ISHALL  1816nw
ITISMYPLEASURE  1818n
IWOULDBEHAPPYTO  1111nw
OFCOURSE  615e
STRAIGHTAWAY  1815nw
SURE  188n
VERYGOOD  132e
WECAN  96s
WEWILL  1717w