positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

O H D U E T G J P L N M H Y W K E I Q L
L B C F A N T A S T I C N Z Y B B R Q J
C E P F W E Z G N G J U H Q Q Y A V G C
U O U F X L X Y L E T A I D E M M I R B
W K B X N L A B O F S L L I W E W T H Y
M V M P G E Y L E T A N U T R O F I D H
O N R T H C K A D S D Z P V U K N S U S
Y L G A X X M P L F D J D L V H T M T J
C H L Y L E T A N I F E D M O R V Y F E
M K X D M I X S Y Z V B L F A A Y P M Q
L G G Y L N I A T R E C C I B D E L F N
K R A F N B Y F S H J O G S S L A E M X
E J P C W A R J A E U H U H O G B A V D
E W I L Q O C P E R T F A A L Y F S T O
X D A O E H P E S A R O R L U A U U U S
C X A U M Y M E W G C X A L T R O R E E
F N D S T M N A A L R K N E E F B E H U
A H K O P C Y I M T K E T R L A X E D D
F H O E Z W D O O G Y R E V Y E W S S Y
H J V D Q J N Z S P F E E P P P S S I U
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # # # T # # # # # # # # # # # # # #
2# # # F A N T A S T I C # # # # # # # #
3# # # # # E # # # # # # # # # # # # # #
4# # # # # L # Y L E T A I D E M M I # #
5# # # # # L # # # # # L L I W E W T # #
6# # # # # E Y L E T A N U T R O F I # #
7# # # # # C # # # # # # # # U # # S # #
8# # # # # X # # # # # # # L # # T M # #
9# # # Y L E T A N I F E D # O R # Y # #
10# # # # # # # # # # # B # F A # # P # #
11# # # Y L N I A T R E C C I B # # L # #
12# # # # N # # # # H # O G S S # # E # #
13# # # # # A # # A # U H U H O # # A # #
14# # # # # # C P # R T # A A L # # S # #
15# # # # # # P E S A # # R L U # U U # #
16# # # # # Y # E W # # # A L T R # R # #
17# # # # T # # A # # # # N # E # # E # #
18# # # O # # Y # # # # # T # L # # # # #
19# # # # # # D O O G Y R E V Y # # # # #
20# # # # # # # # # # # # E # # # # # # #
Word X Y Direction
ABSOLUTELY  1510s
CERTAINLY  1111w
DEFINATELY  139w
EXCELLENT  69n
FANTASTIC  42e
FORTUNATELY  166w
GUARANTEE  1312s
IMMEDIATELY  184w
ISHALL  1411s
ITISMYPLEASURE  184s
IWOULDBEHAPPYTO  1111sw
OFCOURSE  159sw
STRAIGHTAWAY  187sw
SURE  1814sw
VERYGOOD  1319w
WECAN  916nw
WEWILL  175w