positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

O G M U Y M M W C V N M U I B R V T N X
M G L J E V X L F O V Z D P K V N I R L
S F F O F C O U R S E Z P S N E E S S L
G O K I M M E D I A T E L Y L C J P W T
S H I T W E W I L L S U N L R D E L M Z
P J D I F O R T U N A T E L Y X A N R H
E R U S S V U N O C W C O F J T G A R B
L W H M T H E L M G X I K I L W O C C R
K B H Y Q R A A D E F I N A T E L Y I Y
S E Y P Y K A L Z B T R X T W G D M T J
I F R L T Z B I L C E R T A I N L Y S V
J T H E D M S N G Z X H N X F V T I A R
V V M A A X O T U H C L A U Z I O H T W
N O V S H E L O A M T F C P W E R K N D
Q H U U B D U G R M X A E K P D E J A N
P U H R M Y T Y A Y A D W L D Y C T F J
E I D E W P E X N Q H F V A B P T V I L
C I O K Z X L W T Z S V S O Y Y T O Q M
O A W E T T Y V E R Y G O O D B H O C U
J I P X J T Z E E T C I O C M O Y T C D
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # T # #
2# # # # # # # # # # # # # # # # N # # #
3# # # O F C O U R S E # # # # E # # # #
4# # # I M M E D I A T E L Y L # # # # #
5# # # T W E W I L L # # # L # # # # # #
6# # # I F O R T U N A T E L Y # # # # #
7E R U S S # U # # # # C # # # # # # # #
8# # # M T H # L # # X # # # # # # # C #
9# # # Y # R A # D E F I N A T E L Y I #
10# # # P # # A L # B # # # # # # # # T #
11# # # L # # B I L C E R T A I N L Y S #
12# # # E # # S # G # # H N # # # # # A #
13# # # A # # O # U H # # A # # # # # T #
14# # # S # # L # A # T # C P # # # # N #
15# # # U # # U # R # # A E # P # # # A #
16# # # R # # T # A # # # W # # Y # # F #
17# # # E # # E # N # # # # A # # T # # #
18# # # # # # L # T # # # # # Y # # O # #
19# # # # # # Y V E R Y G O O D # # # # #
20# # # # # # # # E # # # # # # # # # # #
Word X Y Direction
ABSOLUTELY  710s
CERTAINLY  1111e
DEFINATELY  99e
EXCELLENT  109ne
FANTASTIC  1916n
FORTUNATELY  66e
GUARANTEE  912s
IMMEDIATELY  44e
ISHALL  46se
ITISMYPLEASURE  44s
IWOULDBEHAPPYTO  1111se
OFCOURSE  43e
STRAIGHTAWAY  47se
SURE  47w
VERYGOOD  919e
WECAN  1316n
WEWILL  55e