Mortgage

ACKNOWLEDGE
APOLOGIZE
EMPATHY
LISTEN
OWNERSHIP
PATIENCE
POLITE
PROFESSIONAL
RESOLVE
THANK

Find 10 Customer service related words in the table below.

Try to find all 10 words on this board.

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Answer Key for Mortgage

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Word	X	Y	Direction
ACKNOWLEDGE	12	4	s
APOLOGIZE	2	10	n
EMPATHY	6	10	n
LISTEN	13	3	s
OWNERSHIP	4	12	n
PATIENCE	2	14	e
POLITE	6	8	ne
PROFESSIONAL	8	8	ne
RESOLVE	3	13	e
THANK	6	6	ne