Mortgage

ACKNOWLEDGE
APOLOGIZE
EMPATHY
LISTEN
OWNERSHIP
PATIENCE
POLITE
PROFESSIONAL
RESOLVE
THANK

Find 10 Customer service related words in the table below.

Try to find all 10 words on this board.

A P O L O G I Z E N L M S B Y
G R I F C Y M G P M I Q G Z Q
K U L I S T E N U Q G L X J X
Z D P A E T K H W Y N P H Y G
U M H C N Z R E N H A I M E E
W U W K V O E F N T G H E J A
I I W N E U I G Z A G S E A Q
Q R K O C M R S Q P Q R V C I
B A O W B K N C S M A E L E U
W M G L B Q Y K I E S N O T S
A M Y E M H F E N P F W S I U
H L M D E O U F P A T O E L C
C K F G I V I L I C H N R O A
G R W E L H E C N E I T A P Y
K L Y O T A V V F M S R Z E D
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Answer Key for Mortgage

X
Y
123456789101112131415
1A P O L O G I Z E # # # # # #
2# # # # # # # # # # # # # # #
3# # L I S T E N # # # # # # #
4# # # A # # # # # Y # P # # #
5# # # C N # # # # H # I # # #
6# # # K # O # # # T # H # # #
7# # # N # # I # # A # S E # #
8# # # O # # # S # P # R V # #
9# # # W # # # # S M # E L E #
10# # # L # # # K # E # N O T #
11# # # E # # # # N # F W S I #
12# # # D # # # # # A # O E L #
13# # # G # # # # # # H # R O #
14# # # E # # E C N E I T A P #
15# # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  44s
APOLOGIZE  11e
EMPATHY  1010n
LISTEN  33e
OWNERSHIP  1212n
PATIENCE  1414w
POLITE  1414n
PROFESSIONAL  88nw
RESOLVE  1313n
THANK  1214nw