The Customer

APOLOGIZE
ASK
ATTITUDE
BODYLANGUAGE
COMMUNICATION
CUSTOMERSERVICE
EMPATHY
EXTERNAL
EYECONTACT
FIRSTIMPRESSION
FOLLOWUP
FUNCTION
GALAXY
GREET
HELP
INTERNAL
INVITEBACK
LISTEN
MOMENTOFTRUTH
MOTIVES
PERCEPTIONS
PRODUCTIVITY
PURPOSE
RECIPROSITY
RESPONSIBILITY
SERVICERECOVERY
SYNERGY
TONEOFVOICE
VALUE
WORDS

Words that explain customer service or are conected with customer service.

Try to find all 30 words on this board.

T Z I A T T I T U D E C V X L R D L I P
E M O M E N T O F T R U T H E L P A F N
E Q V A E S U X X F P U W O L L O F A I
R G K S A P O L O G I Z E C E Y X E N N
G A L A X Y Y P I X S D R O W K C Y I V
E M N O I S S E R P M I T S R I F E Y I
Q P Y T I V I T C U D O R P V N G C T T
Y T I L I B I S N O P S E R A T L O I E
V O N I P X O B C E Y M E P L E A N S B
W G D S V S I J R N P S L C U R M T O A
S N Z T S Z O C E A R M K S E N V A R C
Z A N E J L E R T E X T E R N A L C P K
X J R N L P G H M O T I V E S L J T I G
V X Q J T Y Y O Q E R P S F H X O Q C Z
Z U O I C U T O N E O F V O I C E D E S
F B O Q Y S E R V I C E R E C O V E R Y
Q N B J U D R E G A U G N A L Y D O B C
S A L C O M M U N I C A T I O N A D M K
V G U N X E V X X Z T M F O T K K K X U
R R U Z L T X N O I T C N U F O L Z Z F
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Answer Key for The Customer

X
Y
1234567891011121314151617181920
1T # # A T T I T U D E # # # # # # # # #
2E M O M E N T O F T R U T H E L P # # #
3E # # # # S # # # # P U W O L L O F # I
4R # K S A P O L O G I Z E # # # # E # N
5G A L A X Y # P # # S D R O W # C Y # V
6# # N O I S S E R P M I T S R I F E Y I
7# # Y T I V I T C U D O R P V N # C T T
8Y T I L I B I S N O P S E R A T # O I E
9# # # I # # # # # E Y M E # L E # N S B
10# # # S # # # # R N P S # # U R # T O A
11# # # T # # # C E A R # # # E N # A R C
12# # # E # # E R T E X T E R N A L C P K
13# # # N # P G H M O T I V E S L # T I #
14# # # # T Y Y O # # # # # # # # # # C #
15# # # I # # T O N E O F V O I C E # E #
16# # O # # S E R V I C E R E C O V E R Y
17# N # # U # # E G A U G N A L Y D O B #
18S # # C O M M U N I C A T I O N # # # #
19# # # # # # # # # # # # # # # # # # # #
20# # # # # # # N O I T C N U F # # # # #
Word X Y Direction
APOLOGIZE  54e
ASK  54w
ATTITUDE  41e
BODYLANGUAGE  1917w
COMMUNICATION  418e
CUSTOMERSERVICE  1111ne
EMPATHY  138sw
EXTERNAL  1012e
EYECONTACT  184s
FIRSTIMPRESSION  166w
FOLLOWUP  183w
FUNCTION  1520w
GALAXY  15e
GREET  15n
HELP  142e
INTERNAL  166s
INVITEBACK  203s
LISTEN  48s
MOMENTOFTRUTH  22e
MOTIVES  913e
PERCEPTIONS  118sw
PRODUCTIVITY  147w
PURPOSE  118nw
RECIPROSITY  1916n
RESPONSIBILITY  148w
SERVICERECOVERY  616e
SYNERGY  128sw
TONEOFVOICE  715e
VALUE  157s
WORDS  155w