The Customer

APOLOGIZE
ASK
ATTITUDE
BODYLANGUAGE
COMMUNICATION
CUSTOMERSERVICE
EMPATHY
EXTERNAL
EYECONTACT
FIRSTIMPRESSION
FOLLOWUP
FUNCTION
GALAXY
GREET
HELP
INTERNAL
INVITEBACK
LISTEN
MOMENTOFTRUTH
MOTIVES
PERCEPTIONS
PRODUCTIVITY
PURPOSE
RECIPROSITY
RESPONSIBILITY
SERVICERECOVERY
SYNERGY
TONEOFVOICE
VALUE
WORDS

Words that explain customer service or are conected with customer service.

Try to find all 30 words on this board.

T H M O M E N T O F T R U T H E L P Z V
E D U T I T T A I K F U N C T I O N U L
O M P U R P O S E I Q L T G R E E T K W
E S A T O L I O Y J S Y H T A P M E L K
D Z G Q I I L N W O R D S R Y G C Y O V
W Q N O I S S E R P M I T S R I F E Y B
O L Y T I V I T C U D O R P V N E C T D
Y T I L I B I S N O P S E R A T A O I T
H A U I B K X I K E Y Q E X L E A N S F
Z V R S M M K Y R N A S R Y U R A T O K
O Q V T N B X C E S R Q C U E N F A R D
W O E E S A E R Z E X T E R N A L C P O
K B Z N L P G V M O T I V E S L S T I O
C G I A T Y F O L L O W U P V S R K C C
C Z G I I Q T O N E O F V O I C E M E C
B Q O O I S E R V I C E R E C O V E R Y
Q N L H U Z J T X M Z X C L I J L H P C
S A O C O M M U N I C A T I O N G P H G
S D P R X I N V I T E B A C K T H V J N
E G A U G N A L Y D O B B N E X X F J M
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Answer Key for The Customer

X
Y
1234567891011121314151617181920
1# # M O M E N T O F T R U T H E L P # #
2E D U T I T T A # # F U N C T I O N # #
3# # P U R P O S E # # # # G R E E T # #
4# # # # # # # # # # # Y H T A P M E # #
5# # # # # # # # W O R D S # # # C Y # #
6# # N O I S S E R P M I T S R I F E Y #
7# # Y T I V I T C U D O R P V N # C T #
8Y T I L I B I S N O P S E R A T # O I #
9# # # I # # # # # E Y # E # L E # N S #
10# # # S # # # Y R N # S # # U R # T O #
11# # # T # # X C E # R # # # E N # A R #
12# # E E # A E R # E X T E R N A L C P #
13# # Z N L P G # M O T I V E S L S T I #
14# # I A T Y F O L L O W U P # # # K C #
15# # G I # # T O N E O F V O I C E # E #
16# # O # # S E R V I C E R E C O V E R Y
17# N L # U # # # # # # # # # # # # # # #
18S # O C O M M U N I C A T I O N # # # #
19# # P # # I N V I T E B A C K # # # # #
20E G A U G N A L Y D O B # # # # # # # #
Word X Y Direction
APOLOGIZE  320n
ASK  1612se
ATTITUDE  82w
BODYLANGUAGE  1220w
COMMUNICATION  418e
CUSTOMERSERVICE  1111ne
EMPATHY  184w
EXTERNAL  1012e
EYECONTACT  184s
FIRSTIMPRESSION  166w
FOLLOWUP  714e
FUNCTION  112e
GALAXY  315ne
GREET  143e
HELP  151e
INTERNAL  166s
INVITEBACK  619e
LISTEN  48s
MOMENTOFTRUTH  31e
MOTIVES  913e
PERCEPTIONS  118sw
PRODUCTIVITY  147w
PURPOSE  33e
RECIPROSITY  1916n
RESPONSIBILITY  148w
SERVICERECOVERY  616e
SYNERGY  128sw
TONEOFVOICE  715e
VALUE  157s
WORDS  95e