The Customer

APOLOGIZE
ASK
ATTITUDE
BODYLANGUAGE
COMMUNICATION
CUSTOMERSERVICE
EMPATHY
EXTERNAL
EYECONTACT
FIRSTIMPRESSION
FOLLOWUP
FUNCTION
GALAXY
GREET
HELP
INTERNAL
INVITEBACK
LISTEN
MOMENTOFTRUTH
MOTIVES
PERCEPTIONS
PRODUCTIVITY
PURPOSE
RECIPROSITY
RESPONSIBILITY
SERVICERECOVERY
SYNERGY
TONEOFVOICE
VALUE
WORDS

Words that explain customer service or are conected with customer service.

Try to find all 30 words on this board.

D B C E D U T I T T A P O L O G I Z E R
Q P K A S F O F G A L A X Y I I R A P A
E Y F U N C T I O N C O B Z N S W E J B
T U U E M P A T H Y B L E H E U T F E V
E N K Z C K V H I Q R P Y P O Z C E B T
E S T H F I R S T I M P R E S S I O N G
Q V O C C W V E Y W O R D S X C N B L N
A Q U P Q G A R S N B E E U L A V Q R S
K L A N R E T X E P E R C E P T I O N S
F O D M B U Z J M S O R F Z J W T L R H
Y T I S O R P I C E R N G O U N E A D Y
H J T C A T N O C E Y E S Y C L B N T G
H T U R T F O T N E M O M I O Z A R W N
E G I E G A U G N A L Y D O B N C E O H
L S D L E C I O V F O E N O T I K T A J
P Y R E V O C E R E C I V R E S L N N Y
F Y T I V I T C U D O R P U R A U I X K
T Z U J P N O I T A C I N U M M O C T F
W M L V V X Z Y S S E V I T O M U Z S Y
I T V Y P T H K I M P U W O L L O F P E
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Answer Key for The Customer

X
Y
1234567891011121314151617181920
1# # # E D U T I T T A P O L O G I Z E #
2# # # # # # # # G A L A X Y I # R # # #
3# # F U N C T I O N # # # # # S # E # #
4# # # E M P A T H Y # # # # # # T # E #
5E # # # C # # # # # # # # # # # # E # T
6# S # # F I R S T I M P R E S S I O N #
7# # O # # # V E Y W O R D S # # N # # #
8# # # P # # # R S N # # E U L A V # # #
9# L A N R E T X E P E R C E P T I O N S
10# # # # # U # # # S O R # # # # T L # #
11Y T I S O R P I C E R N G # # # E A # #
12# # T C A T N O C E Y E S Y # # B N # #
13H T U R T F O T N E M O M I # # A R # #
14E # # E G A U G N A L Y D O B # C E # #
15L # # # E C I O V F O E N O T I K T # #
16P Y R E V O C E R E C I V R E S L N # #
17# Y T I V I T C U D O R P # # # U I # #
18# # # # # N O I T A C I N U M M O C T #
19# # # # # # # # S S E V I T O M # # # Y
20# # # # # # # K # # P U W O L L O F # #
Word X Y Direction
APOLOGIZE  111e
ASK  1018sw
ATTITUDE  111w
BODYLANGUAGE  1514w
COMMUNICATION  1818w
CUSTOMERSERVICE  1111nw
EMPATHY  44e
EXTERNAL  99w
EYECONTACT  1212w
FIRSTIMPRESSION  66e
FOLLOWUP  1820w
FUNCTION  33e
GALAXY  92e
GREET  161se
HELP  113s
INTERNAL  1817n
INVITEBACK  176s
LISTEN  141se
MOMENTOFTRUTH  1313w
MOTIVES  1619w
PERCEPTIONS  109e
PRODUCTIVITY  1317w
PURPOSE  711nw
RECIPROSITY  1111w
RESPONSIBILITY  76se
SERVICERECOVERY  1616w
SYNERGY  86se
TONEOFVOICE  1515w
VALUE  178w
WORDS  107e