The Customer

APOLOGIZE
ASK
ATTITUDE
BODYLANGUAGE
COMMUNICATION
CUSTOMERSERVICE
EMPATHY
EXTERNAL
EYECONTACT
FIRSTIMPRESSION
FOLLOWUP
FUNCTION
GALAXY
GREET
HELP
INTERNAL
INVITEBACK
LISTEN
MOMENTOFTRUTH
MOTIVES
PERCEPTIONS
PRODUCTIVITY
PURPOSE
RECIPROSITY
RESPONSIBILITY
SERVICERECOVERY
SYNERGY
TONEOFVOICE
VALUE
WORDS

Words that explain customer service or are conected with customer service.

Try to find all 30 words on this board.

L K W K N O I T C N U F O L L O W U P L
S E V I T O M Z P K Y X A L A G R E E T
Z G Z D S D R O W S R W S C F Q K V N Y
Z K U Q B N O I T A C I N U M M O C T Q
J U U O E K V R T Z B G I Y L F U I R P
P Y R E V O C E R E C I V R E S L N E R
L Y H L E C I O V F O E N O T I R R K O
E Z Z E G A U G N A L Y D O B H C C W D
H T U R T F O T N E M O M I T E A F Q U
J A T C A T N O C E Y E S D P B U X O C
Y T I S O R P I C E R N L T E O L L W T
B V Y Y G R E N Y S O R I T G M V L A I
F L A N R E T X E P M O I P V I D F C V
A I T U I D E R S D N V L A N R E T N I
U S T C Q E V E A S N J O K R S B V E T
X T I B F I R S T I M P R E S S I O N Y
N E T T C K E O Q V E H B Q Z N Z A F N
U N U E M P A T H Y K X P U R P O S E S
I H D U U N O X V G B P T D Q J D A V T
L R E L L X E Z I G O L O P A F G R R J
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Answer Key for The Customer

X
Y
1234567891011121314151617181920
1# # # # N O I T C N U F O L L O W U P #
2S E V I T O M # # K Y X A L A G R E E T
3# # # # S D R O W S # # # # # # # # # Y
4# # # # # N O I T A C I N U M M O C T #
5# # # # # # # # # # # # # # # # U I # P
6P Y R E V O C E R E C I V R E S L # E R
7L # # # E C I O V F O E N O T I # R K O
8E # # E G A U G N A L Y D O B # C C # D
9H T U R T F O T N E M O M I # E A # # U
10# # T C A T N O C E Y E S # P B U # # C
11Y T I S O R P I C E R N # T E # # L # T
12# # # Y G R E N Y S O # I T # # # # A I
13# L A N R E T X E P # O I # # # # # # V
14# I T # # # # R S # N V L A N R E T N I
15# S T # # # V E # S N # # # # # # # # T
16# T I # F I R S T I M P R E S S I O N Y
17# E T # C # # # # # # # # # # # # # # #
18# N U E M P A T H Y # # P U R P O S E #
19# # D # # # # # # # # # # # # # # # # #
20# # E # # # E Z I G O L O P A # # # # #
Word X Y Direction
APOLOGIZE  1520w
ASK  104n
ATTITUDE  313s
BODYLANGUAGE  158w
COMMUNICATION  184w
CUSTOMERSERVICE  1111sw
EMPATHY  418e
EXTERNAL  913w
EYECONTACT  1210w
FIRSTIMPRESSION  616e
FOLLOWUP  121e
FUNCTION  121w
GALAXY  162w
GREET  162e
HELP  19n
INTERNAL  2014w
INVITEBACK  1016ne
LISTEN  213s
MOMENTOFTRUTH  139w
MOTIVES  72w
PERCEPTIONS  205sw
PRODUCTIVITY  205s
PURPOSE  1318e
RECIPROSITY  1111w
RESPONSIBILITY  716ne
SERVICERECOVERY  166w
SYNERGY  1012w
TONEOFVOICE  157w
VALUE  2013nw
WORDS  93w