Customer Service

ACKNOWLEDGE
BRAND
CARING
COMMUNICATION
COMPASSION
CONCERN
DIGNITY
ENVIRONMENT
EXCELLENT
EXPECTATIONS
EXPERIENCE
EXPLAINATION
FAMILY
INFORM
LEADERSHIP
LISTEN
MANAGEUP
NONVERBAL
OWNERSHIP
PATIENTS
PERSONAL
RESPECT
SATISFACTION
SINCERITY
STANDARDS
TEAMWORK
THANKYOU
TRUSTWORTHY
VERYGOOD
VISITORS

We all impact customer service for our patients and their families everyday. Here's some key words that define our efforts! Turn in your Wordsearch to a member of the Employee Engagement Team by Nov. 15th to receive a special prize! (Hint: It's not edible!)

Try to find all 30 words on this board.

P C Z J E X C E L L E N T K M V I T B E
U N Y V U Q B W I X O F K R E S P E C T
Q H R T N O G B S Y I A Y O O E W D G R
C H S E I W Y X T F W T S W X Y C O I J
K R F P C N L K E Y I D G M B R N O B L
S V X I M N G T N R R N N A R O O G S O
T W J H M O O I E A O O I E I W N Y O D
N M L S N U C C D I H I R T F N V R N N
E B A R O E N N T S J T A R S E E E F L
M L N E I I A A V V F C C U Q R R V A R
N N O D S T N J B P I A K S A S B N M V
O U S A S I X Q C N N F N T P H A G I D
R B R E A J Z K U F F S O W U I L D L P
I F E L P I X M Y Z O I W O E P K J Y V
V Y P A M H M G N T R T L R G L K D A E
N X B H O O R C H Q M A E T A M X N M J
E X P E C T A T I O N S D H N U R A T E
S V I S I T O R S S S R G Y A G E R H T
E H O E C N E I R E P X E E M H R B Y Q
C T P A T I E N T S A M V O H E O Z K X
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Answer Key for Customer Service

X
Y
1234567891011121314151617181920
1# # # # E X C E L L E N T K # # # # # #
2# N Y # U # # # I # # # # R E S P E C T
3# # R T # O # # S # # # Y O # # # D # #
4# # # E I # Y # T # # T S W # # # O # #
5# # # P C N # K E # I D G M # # N O # #
6# # # I # N G # N R R N N A # O O G # #
7T # # H # # O I E A O O I E I W N Y # #
8N # L S N # # C D I H I R T # N V R # #
9E # A R O # N N T # # T A R # E E E F #
10M # N E I I A A # # # C C U # R R V A #
11N # O D S T N # # # I A K S # S B # M #
12O # S A S I # # # N N F N T P H A # I #
13R # R E A # # # U # F S O W U I L # L #
14I # E L P # # M # # O I W O E P # # Y #
15V # P # M # M # # # R T L R G # # D # #
16N X # # O O # # # # M A E T A # # N # #
17E X P E C T A T I O N S D H N # # A # #
18# V I S I T O R S # # # G Y A # # R # #
19# # # E C N E I R E P X E # M # # B # #
20# # P A T I E N T S # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  139s
BRAND  1819n
CARING  1310n
COMMUNICATION  1111ne
COMPASSION  517n
CONCERN  88nw
DIGNITY  98nw
ENVIRONMENT  117n
EXCELLENT  51e
EXPECTATIONS  517e
EXPERIENCE  1319w
EXPLAINATION  117ne
FAMILY  199s
INFORM  1111s
LEADERSHIP  414n
LISTEN  91s
MANAGEUP  1519n
NONVERBAL  175s
OWNERSHIP  166s
PATIENTS  320e
PERSONAL  315n
RESPECT  142e
SATISFACTION  1217n
SINCERITY  511ne
STANDARDS  512ne
TEAMWORK  148n
THANKYOU  129nw
TRUSTWORTHY  148s
VERYGOOD  1810n
VISITORS  218e