behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	4	14	e
CONVERSATION	8	8	ne
EXPRESSIONS	12	13	nw
EYECONTACT	6	5	se
GESTURES	12	13	w
LANGUAGE	14	2	w
LISTENER	11	5	w
MOVEMENT	3	13	n
POSTURE	2	13	n
SILENCE	1	12	n
SMILING	2	3	e
VISUAL	2	1	s
VOICETONE	2	1	e