behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	13	2	s
CONVERSATION	8	8	nw
EXPRESSIONS	2	12	n
EYECONTACT	10	10	n
GESTURES	10	10	w
LANGUAGE	3	14	e
LISTENER	12	7	n
MOVEMENT	13	13	w
POSTURE	8	15	e
SILENCE	8	8	w
SMILING	8	8	n
VISUAL	11	2	s
VOICETONE	11	11	w