behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	13	10	nw
CONVERSATION	8	8	ne
EXPRESSIONS	15	1	w
EYECONTACT	6	10	e
GESTURES	6	10	n
LANGUAGE	7	2	e
LISTENER	8	1	se
MOVEMENT	3	13	e
POSTURE	15	7	n
SILENCE	15	15	w
SMILING	2	4	s
VISUAL	3	3	s
VOICETONE	5	11	n