behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	3	6	s
CONVERSATION	8	8	sw
EXPRESSIONS	14	3	sw
EYECONTACT	10	6	w
GESTURES	3	15	e
LANGUAGE	8	10	ne
LISTENER	9	10	e
MOVEMENT	13	1	w
POSTURE	3	7	se
SILENCE	5	14	e
SMILING	9	15	e
VISUAL	5	4	e
VOICETONE	11	5	w