behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	3	10	n
CONVERSATION	8	8	nw
EXPRESSIONS	4	2	e
EYECONTACT	10	10	w
GESTURES	8	2	se
LANGUAGE	8	4	se
LISTENER	11	2	sw
MOVEMENT	13	13	w
POSTURE	2	3	s
SILENCE	5	12	e
SMILING	6	15	e
VISUAL	8	7	se
VOICETONE	11	11	w