behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	13	6	sw
CONVERSATION	8	8	se
EXPRESSIONS	5	15	e
EYECONTACT	6	6	e
GESTURES	6	6	s
LANGUAGE	10	1	w
LISTENER	12	2	w
MOVEMENT	3	3	s
POSTURE	1	2	s
SILENCE	15	15	n
SMILING	11	15	n
VISUAL	10	4	w
VOICETONE	5	5	s