behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	1	2	se
CONVERSATION	8	8	se
EXPRESSIONS	13	14	w
EYECONTACT	6	6	e
GESTURES	9	14	ne
LANGUAGE	1	5	s
LISTENER	6	14	n
MOVEMENT	5	14	n
POSTURE	2	3	s
SILENCE	3	14	n
SMILING	8	8	e
VISUAL	10	4	w
VOICETONE	5	5	e