behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	3	6	se
CONVERSATION	8	8	sw
EXPRESSIONS	14	14	nw
EYECONTACT	10	6	w
GESTURES	14	14	n
LANGUAGE	2	15	n
LISTENER	1	15	e
MOVEMENT	13	3	s
POSTURE	12	12	n
SILENCE	1	13	n
SMILING	4	4	e
VISUAL	11	5	s
VOICETONE	6	5	s