behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	10	3	w
CONVERSATION	8	8	nw
EXPRESSIONS	5	13	e
EYECONTACT	10	10	n
GESTURES	5	13	n
LANGUAGE	13	15	w
LISTENER	12	14	nw
MOVEMENT	13	13	n
POSTURE	8	3	sw
SILENCE	8	2	w
SMILING	15	13	n
VISUAL	14	1	s
VOICETONE	11	11	n