behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	13	10	nw
CONVERSATION	8	8	ne
EXPRESSIONS	5	12	e
EYECONTACT	6	10	e
GESTURES	4	1	se
LANGUAGE	11	1	w
LISTENER	1	8	s
MOVEMENT	3	13	e
POSTURE	7	12	nw
SILENCE	1	9	n
SMILING	8	8	nw
VISUAL	10	2	e
VOICETONE	5	11	e