behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	2	10	ne
CONVERSATION	8	8	sw
EXPRESSIONS	9	4	s
EYECONTACT	10	6	s
GESTURES	9	4	sw
LANGUAGE	2	2	s
LISTENER	1	2	e
MOVEMENT	13	3	s
POSTURE	9	6	sw
SILENCE	9	9	sw
SMILING	8	8	s
VISUAL	1	1	s
VOICETONE	11	5	s