behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	2	12	ne
CONVERSATION	8	8	sw
EXPRESSIONS	2	5	se
EYECONTACT	2	5	s
GESTURES	10	6	s
LANGUAGE	15	6	s
LISTENER	14	9	s
MOVEMENT	13	3	s
POSTURE	4	7	n
SILENCE	12	15	n
SMILING	12	15	w
VISUAL	1	8	n
VOICETONE	11	5	s