behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	10	13	w
CONVERSATION	8	8	sw
EXPRESSIONS	15	5	s
EYECONTACT	10	6	s
GESTURES	10	6	w
LANGUAGE	14	11	n
LISTENER	8	12	e
MOVEMENT	13	3	w
POSTURE	9	4	w
SILENCE	10	2	w
SMILING	8	8	w
VISUAL	1	6	n
VOICETONE	11	5	w