It's all about the customers

ACKNOWLEDGEMENT
ADDINGVALUE
CONFIRM
EFFICIENT
EMPATHY
ENTHUSIASM
EXTRAMILE
FRIENDLY
HELPFUL
LISTENING
OPENQUESTIONS
OWNERSHIP
PATIENCE
POLITE
QUALITY
RESOLVE
RESPECT
RESPOND
SERVICE
SMILE
SUPPORT
THANKS
TONE
UNDERSTANDING

Using positive language to improve the customer experience.

Try to find all 24 words on this board.

A T G E F F I C I E N T O N E
B C E N U R E S O L V E Q J O
S O K L I L I S T E N I N G M
M N X N I D A E E H T T J X C
I F O Y O M N V N R A I A Q J
L I H I H W A A G D V N L R S
E R C Y T I L R T N L I K O U
R M L K F S D E T S I Y C S P
Y H T A P M E N D X R D C E P
R E S P E C T U O G E E D I O
I A Y T I L A U Q P E P D A R
X P H E L P F U L N S M P N T
M M S A I S U H T N E E E Y U
O X B I E C N E I T A P R N Z
C Q I A P I H S R E N W O F T
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Answer Key for It's all about the customers

X
Y
123456789101112131415
1A # G E F F I C I E N T O N E
2# C E N U R E S O L V E # # #
3S O K L I L I S T E N I N G #
4M N # N I D A E E H T # # # #
5I F O # O M N V N R A I # # #
6L I # I # W A A G D V N L # S
7E R # # T # L R T N L I K O U
8# M # # # S D E T S I Y C S P
9Y H T A P M E N D X R D # E P
10R E S P E C T U O G E E D # O
11# # Y T I L A U Q P E # D A R
12# # H E L P F U L N S M # N T
13# M S A I S U H T N E E E # U
14# # # # E C N E I T A P R N #
15# # # # P I H S R E N W O # T
Word X Y Direction
ACKNOWLEDGEMENT  88se
ADDINGVALUE  1411nw
CONFIRM  22s
EFFICIENT  41e
EMPATHY  79w
ENTHUSIASM  1113w
EXTRAMILE  1110nw
FRIENDLY  51se
HELPFUL  312e
LISTENING  63e
OPENQUESTIONS  1315nw
OWNERSHIP  1315w
PATIENCE  1214w
POLITE  158nw
QUALITY  911w
RESOLVE  62e
RESPECT  110e
RESPOND  1314nw
SERVICE  83se
SMILE  13s
SUPPORT  156s
THANKS  93se
TONE  121e
UNDERSTANDING  1513nw