It's all about the customers

ACKNOWLEDGEMENT
ADDINGVALUE
CONFIRM
EFFICIENT
EMPATHY
ENTHUSIASM
EXTRAMILE
FRIENDLY
HELPFUL
LISTENING
OPENQUESTIONS
OWNERSHIP
PATIENCE
POLITE
QUALITY
RESOLVE
RESPECT
RESPOND
SERVICE
SMILE
SUPPORT
THANKS
TONE
UNDERSTANDING

Using positive language to improve the customer experience.

Try to find all 24 words on this board.

T H G N I D N A T S R E D N U
S N B S L W X S D T H A N K S
U O E M G N I N E T S I L V P
P W P M J R E C I V R E S C W
P N A E E F F I C I E N T Z E
O E T X N G R E S O L V E S U
R R I T T Q D I H E L P F U L
T S E R H U U E E B U E E M A
E H N A U A D E L N D X D R V
T I C M S L N M S W D A O I G
I P E I I I O P M T O L R F N
L A H L A T P A I O I N Y N I
O R F E S Y S T L N W O K O D
P S W F M H E H E E Z C N C D
T C E P S E R Y P R I Y A S A
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Answer Key for It's all about the customers

X
Y
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1T # G N I D N A T S R E D N U
2S N # # # # # # # T H A N K S
3U O E # G N I N E T S I L # #
4P W P M # # E C I V R E S # #
5P N A E E F F I C I E N T # E
6O E T X N G R E S O L V E # U
7R R I T T Q D I H E L P F U L
8T S E R H U U E E # # # # M A
9E H N A U A D E L N # # # R V
10T I C M S L N M S W D # # I G
11I P E I I I O P M T O L # F N
12L # # L A T P A I O I N Y N I
13O # # E S Y S T L N # O K O D
14P # # # M # E H E E # # N C D
15T C E P S E R Y # # # # # S A
Word X Y Direction
ACKNOWLEDGEMENT  88nw
ADDINGVALUE  1515n
CONFIRM  1414n
EFFICIENT  55e
EMPATHY  89s
ENTHUSIASM  55s
EXTRAMILE  45s
FRIENDLY  65se
HELPFUL  97e
LISTENING  133w
OPENQUESTIONS  23se
OWNERSHIP  23s
PATIENCE  34s
POLITE  114n
QUALITY  67s
RESOLVE  76e
RESPECT  715w
RESPOND  715n
SERVICE  134w
SMILE  910s
SUPPORT  12s
THANKS  102e
TONE  1011s
UNDERSTANDING  151w