CUSTOMER SERVICE BY MEL

ACKNOWLEDGE
ADVICE
ANTICIPATE
CUSTOMER
EVERYTIME
EYECONTACT
FOLLOWTHROUGH
FRIENDLY
GREETING
KEEPPROMISES
NEEDS
PROVIDE
SINCERELY
SMILE
SOLUTIONS
THANK
UNDERSTAND
WELCOME

OUR SERVICE PROMISE

Try to find all 18 words on this board.

L L L L S V O H D P R Z M R H T V O X F
S J T Y N H W K Z U N D E R S T A N D L
C T F K O T T E P R O L T W C I Q J G P
R I P Z I C G H E G D S Z Q X U R S K Q
Q F R E T E O N F Y L D N E I R F E Y N
S L N Y U X M N I C L Z Y X M O G R O I
C D S A L M K I E T U A H F L X X N S C
Z O I E O H Y N T D E S E L A S Z O G V
I T N Y S F N Y A Y T E O K H M T T B K
R H C E M I P G E H R W R E C Q D H C M
D F E C I V M J G P T E W G Q Q N E L D
T S R O L L G O Q H E L V D I M F Y L Y
M G E N E L S O R M A C X E Z V G S H H
Z D L T W T H O Y P F O T L V D D X W R
I P Y A E E U G R F P M E W Z E U K A F
U T C C V G X O Q Q K E G O E L N U U U
H E Z T H S V K Q O B H E N S A A A T R
V O R D Y I F G J W Z S G K S O E T A J
Y L S P D Y R E M O T S U C H P A X B D
Q E B E E T A P I C I T N A D V I C E Q
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Answer Key for CUSTOMER SERVICE BY MEL

X
Y
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1# # # # S # # # # # # # # # # # # # # #
2# # # # N # # # # U N D E R S T A N D #
3# # # # O # # # # # # # # # # # # # # #
4# # # # I # G # # # # # # # # # # # # #
5# # # # T E # N # Y L D N E I R F # # #
6# # # # U # M # I # # # # # # O # # # #
7# # S # L # K I # T # # # # L # # # # #
8# # I E O # # N T # E # # L # # # # # #
9# # N Y S # # # A Y # E O # # # # # # #
10# # C E M I # # # H R W R E # # # # # #
11# # E C I # M # # # T E # G # # # # # #
12# # R O L # # O # H # L V D # # # # # #
13# # E N E # # # R # # C # E # # # S # #
14# # L T # # # O # P # O # L # # D # # #
15# # Y A # # U # R # P M # W # E # # # #
16# # # C # G # O # # # E # O E # # # # #
17# # # T H # V # # # # # E N # # # # # #
18# # # # # I # # # # # # # K # # # # # #
19# # # # D # R E M O T S U C # # # # # #
20# # # E E T A P I C I T N A D V I C E #
Word X Y Direction
ACKNOWLEDGE  1418n
ADVICE  1420e
ANTICIPATE  1420w
CUSTOMER  1419w
EVERYTIME  1413nw
EYECONTACT  48s
FOLLOWTHROUGH  1111sw
FRIENDLY  175w
GREETING  1411nw
KEEPPROMISES  913nw
NEEDS  1417ne
PROVIDE  1014sw
SINCERELY  37s
SMILE  59s
SOLUTIONS  59n
THANK  1111nw
UNDERSTAND  102e
WELCOME  1210s