What is Great Customer Service???

COMMUNICATION
CONCERN
COURTEOUS
EMPATHY
EXCITED
HELPFUL
KNOWLEDGEABLE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHASE
PATIENCE
POLITE
POSITIVE
PRIORITY
PROMPT
RESPECTFUL
SMILE
TONE

Find all the words that pertain to great customer service.

Try to find all 20 words on this board.

B I Z W M V Y J Y J Y D V K I
C C O N C E R N P X E I W K Q
V O O U T G L Y H T A P M E P
V U R M O A N A S M O K W L D
E R G E M P R I O R I T Y B L
C T A E S U I K N T S B F A U
N E N V M P N H Q E R C Q E F
E O I I I A E I S W T T J G P
I U Z T L R X C C R P S X D L
T S A I E A C T T A E T I E E
A H T S H P I P O F T N C L H
P V I O M H T M N C U I W W L
D R O P W A E O E B V L O O M
T A N G Z S D R R N E C I N C
R Z N D I E Q P O L I T E K W
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Answer Key for What is Great Customer Service???

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Word X Y Direction
COMMUNICATION  88se
CONCERN  22e
COURTEOUS  22s
EMPATHY  143w
EXCITED  78s
HELPFUL  1511n
KNOWLEDGEABLE  1414n
LISTENING  1411nw
NICE  1414w
ORGANIZATION  33s
OWNERSHIP  1413nw
PARAPHASE  67s
PATIENCE  112n
POLITE  815e
POSITIVE  413n
PRIORITY  65e
PROMPT  815n
RESPECTFUL  34se
SMILE  56s
TONE  910s