What is Great Customer Service???

COMMUNICATION
CONCERN
EMPATHY
EXCITED
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words that pertain to great customer service?

Try to find all 20 words on this board.

K I W J A E V I T I S O P R H
D E T I C X E G D E L W O N K
L X G M S I F Y E G B B O E Z
E N W B G N I N E T S I L S P
A R P A T I E N C E T U U A R
A R I K Y E E B Z A F U N R Y
P H H N H Q C L C T S I W H L
M N S S T D I I C C O L A P U
V R R E A J N E P W S N F A F
I E E R P U P O L I T E E R P
G C N R M S M I L E E P E A L
P N W M E F Y T I R O I R P E
P O O R G A N I Z A T I O N H
Q C W T I D U P P I F S A M E
P V V T R E E Z F C I V M D L
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Answer Key for What is Great Customer Service???

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Word X Y Direction
COMMUNICATION  88ne
CONCERN  214n
EMPATHY  512n
EXCITED  72w
EXCITED  72w
FUN  116e
HELPFUL  1513n
KNOWLEDGE  142w
LISTENING  134w
NICE  79n
ORGANIZATION  313e
OWNERSHIP  313n
PARAPHRASE  1412n
PATIENCE  35e
POLITE  710e
POSITIVE  131w
PRIORITY  1412w
RESPECTFUL  413ne
SMILE  611e
TONE  107se