What is Great Customer Service???

COMMUNICATION
CONCERN
EMPATHY
EXCITED
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words that pertain to great customer service?

Try to find all 20 words on this board.

A P A R A P H R A S E F R C H
J C O N C E R N J C V J E X C
I R O R G A N I Z A T I O N A
L G W M E X C I T E D V B X E
U Y N Z M S M I L E U K A F I
F O E I P U P R I O R I T Y D
P I R N A O N E P U T H K E A
L X S E T R L I C D A X L G E
E A H G H X R I C T O N E D O
H L I M Y Q T Z T A F U N E W
E N P A T I E N C E T U K L D
C E Z U G N I N E T S I L W W
E V W N E O O P H B F E O O X
X I P M G R I G A W E C I N W
O U P O S I T I V E D L I K E
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Answer Key for What is Great Customer Service???

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2# C O N C E R N # # # # # # #
3# # O R G A N I Z A T I O N #
4L # W M E X C I T E D # # # #
5U # N # M S M I L E # # # # #
6F # E # P U P R I O R I T Y #
7P # R # A O N E # # # # # E #
8L # S # T # L I C # # # # G #
9E # H # H # # I C T O N E D #
10H # I # Y # # # T A F U N E #
11# # P A T I E N C E T U # L #
12# # # # G N I N E T S I L W #
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Word X Y Direction
COMMUNICATION  88se
CONCERN  22e
EMPATHY  54s
EXCITED  54e
EXCITED  54e
FUN  1110e
HELPFUL  110n
KNOWLEDGE  1414n
LISTENING  1312w
NICE  1414w
ORGANIZATION  33e
OWNERSHIP  33s
PARAPHRASE  21e
PATIENCE  311e
POLITE  56se
POSITIVE  315e
PRIORITY  76e
RESPECTFUL  43se
SMILE  65e
TONE  109e