What is Great Customer Service???

COMMUNICATION
CONCERN
EMPATHY
EXCITED
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words that pertain to great customer service?

Try to find all 20 words on this board.

S P P L F P A T I E N C E N P
F D Q F W C L N R E C N O C S
G N O I T A Z I N A G R O M O
D I G O D E T I C X E M W T N
Z C N I L E L I M S M T N I T
N E I E T I L O P U P P E I T
J E N F I K A E N E A R R W P
T G E B N C C I L R T I S J U
Y D T C U T C U A C H O H O L
X E S G F A F P J L Y R I B P
I L I U T P H X V F C I P T L
Y W L I L R F G L U M T H G R
L O O E A C Y V E M B Y Q S L
M N H S S I P E H P O I Z N W
P K E J H P O S I T I V E Q B
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Answer Key for What is Great Customer Service???

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Word X Y Direction
COMMUNICATION  88sw
CONCERN  142w
EMPATHY  114s
EXCITED  114w
EXCITED  114w
FUN  510n
HELPFUL  314ne
KNOWLEDGE  214n
LISTENING  312n
NICE  23s
ORGANIZATION  133w
OWNERSHIP  133s
PARAPHRASE  126sw
PATIENCE  61e
POLITE  96w
POSITIVE  615e
PRIORITY  126s
RESPECTFUL  123sw
SMILE  105w
TONE  53sw