What is Great Customer Service ???

COMMUNICATION
CONCERN
EMPATHY
ENGAGE
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHASE
PATIENCE
POLITE
POSTIIVE
PRIORITY
RESPECTFUL
SMILETONE

Find all the words that pertain to great customer service

Try to find all 19 words on this board.

S K E H E L P F U L K A M K J
A W P P R I O R I T Y L A C A
M N O I T A Z I N A G R O O B
K V H M Y H T A P M E M W N P
J E N O T E L I M S M R N C P
E S A H P A R A P U B S E E O
W D E T I C X E N N D H R R L
K Y X K D Y C I I T P I S N I
E N Y X Z T C C C D K O H Q T
H X N U F A Z K E B Q J I C E
B W P U T E C N E I T A P E K
F K L I S T E N I N G C D A U
J C O Z Q Q J M F F K H O K T
K N O W L E D G E N G A G E G
U B B P O S T I I V E V D B Q
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Answer Key for What is Great Customer Service ???

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2# # # P R I O R I T Y # # C #
3# N O I T A Z I N A G R O O #
4# # # # Y H T A P M E M W N #
5# E N O T E L I M S M # N C P
6E S A H P A R A P U # # E E O
7# D E T I C X E N # # # R R L
8# # # # # # C I I # # # S N I
9# # # # # T C # C # # # H # T
10# # N U F A # # E # # # I # E
11# # # U T E C N E I T A P # #
12# # L I S T E N I N G # # # #
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14K N O W L E D G E N G A G E #
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Word X Y Direction
COMMUNICATION  88sw
CONCERN  142s
EMPATHY  114w
ENGAGE  914e
EXCITED  87w
FUN  510w
HELPFUL  41e
KNOWLEDGE  214e
LISTENING  312e
NICE  97s
ORGANIZATION  133w
OWNERSHIP  133s
PARAPHASE  96w
PATIENCE  1311w
POLITE  155s
POSTIIVE  415e
PRIORITY  42e
RESPECTFUL  123sw
SMILETONE  105w