What is Great Customer Service ???

COMMUNICATION
CONCERN
EMPATHY
ENGAGE
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words the pertain to Great Customer Service

Try to find all 20 words on this board.

U Z J T M Q O D E T I C X E K
S C T Q T R E S P E C T F U L
N O O O N R Z G O S M I L E I
K N R M M D E E L A E N U F S
O C G H M M A V I R K C P E T
C E A E C U K I T H H E I C E
N R N L C P N T E P F N H N N
P N I P B R O I Y A E G S E I
P J Z F K I W S C R N A R I N
P I A U S O L O H A O G E T G
P D T L Z R E P U P T E N A A
R D I U S I D L P E K I W P J
R X O G F T G L Q O W Y O J E
Q S N Q P Y E M P A T H Y N Y
H A Q T R U L L Y C I O U X L
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Answer Key for What is Great Customer Service ???

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1# # # # # # # D E T I C X E #
2# C # # # R E S P E C T F U L
3# O O # # # # # O S M I L E I
4# N R M # # # E L A E N U F S
5# C G H M # # V I R # C P E T
6# E A E # U K I T H # E I C E
7# R N L # P N T E P # N H N N
8# N I P # R O I # A E G S E I
9# # Z F # I W S C R N A R I N
10# # A U # O L O # A O G E T G
11# # T L # R E P # P T E N A #
12# # I # # I D # # # # I W P #
13# # O # # T G # # # # # O # #
14# # N # # Y E M P A T H Y N #
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Word X Y Direction
COMMUNICATION  88se
CONCERN  22s
EMPATHY  714e
ENGAGE  126s
EXCITED  141w
FUN  144w
HELPFUL  45s
KNOWLEDGE  77s
LISTENING  152s
NICE  147nw
ORGANIZATION  33s
OWNERSHIP  1313n
PARAPHRASE  1010n
PATIENCE  1412n
POLITE  92s
POSITIVE  811n
PRIORITY  67s
RESPECTFUL  62e
SMILE  103e
TONE  1111n