What is Great Customer Service ???

COMMUNICATION
CONCERN
EMPATHY
ENGAGE
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words the pertain to Great Customer Service

Try to find all 20 words on this board.

E M N K Y T I R O I R P A Q P
V N L K R E S P E C T F U L H
P D O W N E R S H I P U F I E
A E L I P Y I K Y U Z N U S L
T T T J T O N E M K D Q S T P
I I J D P A R A P H R A S E F
E C U H D T C Y Y A Y N M N U
N X D F P O S I T I V E I I L
C E G D E L W O N K Y K L N M
E E Q C M U D Q G U C G E G M
N C A H P O L I T E M P Y C L
G I C J A P T K W A O M C D V
A N O I T A Z I N A G R O W V
G D J R H A F N R E C N O C Q
E V D Z Y U I O V A Z F T O M
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Answer Key for What is Great Customer Service ???

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1# # # # Y T I R O I R P # # #
2# N # # R E S P E C T F U L H
3P D O W N E R S H I P U # I E
4A E # I # # # # # # # N # S L
5T T # # T O N E # # # # # T P
6I I # # P A R A P H R A S E F
7E C # # # # C # # # # # M N U
8N X # # P O S I T I V E I I L
9C E G D E L W O N K # # L N #
10E E # # M # # # # U # # E G #
11N C # # P O L I T E M # # # #
12G I # # A # # # # # # M # # #
13A N O I T A Z I N A G R O # #
14G # # # H # # N R E C N O C #
15E # # # Y # # # # # # # # # #
Word X Y Direction
COMMUNICATION  88nw
CONCERN  1414w
EMPATHY  59s
ENGAGE  110s
EXCITED  29n
FUN  122s
HELPFUL  152s
KNOWLEDGE  99w
LISTENING  142s
NICE  213n
ORGANIZATION  1313w
OWNERSHIP  33e
PARAPHRASE  66e
PATIENCE  13s
POLITE  511e
POSITIVE  58e
PRIORITY  121w
RESPECTFUL  52e
SMILE  136s
TONE  55e