What is Great Customer Service ???

COMMUNICATION
CONCERN
EMPATHY
ENGAGE
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words the pertain to Great Customer Service

Try to find all 20 words on this board.

T S X R O I H E L P F U L E T
U N B L I S T E N I N G T G V
D D O W N E R S H I P I B A D
R E I I D H W I C C L X P G J
T T L I T O N E R O F S I N J
I I S C P A R A P H R A S E E
Y C D K S Q C A Z Z D S M M V
A X L F S F B I F F S A I P I
N E G D E L W O N K M Z L A T
N W M Q B X H J T U V B E T I
V Y T I R O I R P K M Q T H S
S L G E C N E I T A P M V Y O
C N O I T A Z I N A G R O L P
S G R U V E C N R E C N O C D
U C F U N L U F T C E P S E R
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Answer Key for What is Great Customer Service ???

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1# # # # # # H E L P F U L E #
2# N # L I S T E N I N G T G #
3# D O W N E R S H I P I # A #
4# E # I # # # # C # L # # G #
5# T # # T O N E # O # # # N #
6# I # # P A R A P H R A S E E
7# C # # # # C # # # # # M M V
8# X # # # # # I # # # # I P I
9# E G D E L W O N K # # L A T
10# # # # # # # # # U # # E T I
11# Y T I R O I R P # M # # H S
12# # # E C N E I T A P M # Y O
13# N O I T A Z I N A G R O # P
14# # # # # # # N R E C N O C #
15# # F U N L U F T C E P S E R
Word X Y Direction
COMMUNICATION  88nw
CONCERN  1414w
EMPATHY  146s
ENGAGE  146n
EXCITED  29n
FUN  315e
HELPFUL  71e
KNOWLEDGE  99w
LISTENING  42e
NICE  112sw
ORGANIZATION  1313w
OWNERSHIP  33e
PARAPHRASE  66e
PATIENCE  1112w
POLITE  96ne
POSITIVE  1513n
PRIORITY  911w
RESPECTFUL  1515w
SMILE  136s
TONE  55e