What is Great Customer Service ???

COMMUNICATION
CONCERN
EMPATHY
ENGAGE
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words the pertain to Great Customer Service

Try to find all 20 words on this board.

H C E C N E I T A P O L I T E
S X W P S P Q N R E C N O C F
P N O I T A Z I N A G R O C B
W I Y O S O X M W D C M I Y C
T C N L U F P L E H M F C H H
D E V I T I S O P U M U E T Z
N E G D E L W O N K L N L A U
S X J B F E G I G W F Y I P J
L C N B L G C T J A X K M M Z
C I G K P A R A P H R A S E F
G T I I T G B R E D K A L X T
M E F I W N L I S T E N I N G
J D O W N E R S H I P Q C F Q
A N N L U F T C E P S E R S C
W Q E P R I O R I T Y G C B S
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Answer Key for What is Great Customer Service ???

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Word X Y Direction
COMMUNICATION  88sw
CONCERN  142w
EMPATHY  1410n
ENGAGE  613n
EXCITED  27s
FUN  125s
HELPFUL  105w
KNOWLEDGE  97w
LISTENING  712e
NICE  23s
ORGANIZATION  133w
OWNERSHIP  313e
PARAPHRASE  610e
PATIENCE  101w
POLITE  101e
POSITIVE  96w
PRIORITY  415e
RESPECTFUL  1314w
SMILE  1310n
TONE  53sw