What is Great Customer Service ???

COMMUNICATION
CONCERN
EMPATHY
ENGAGE
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words the pertain to Great Customer Service

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C H U Y T I R O I R P Y R E J
D N N O E V I T I S O P T G S
N U O W N E R S H I P I K A L
L C U I X Q Q I L B L K G G K
U E N O T V F L L O K H L N E
F U N F P A R A P H R A S E W
T E L R G N C N G F L I M M L
C L I S T E N I N G C I I P U
E E G D E L W O N K C A L A F
P A T I E N C E I U T J E T P
S N T Z I O H N C P M C F H L
E X C I T E D V E U O M H Y E
R N O I T A Z I N A G R O B H
C R C L N Q L N R E C N O C G
F A M A V Y Y L K L M H Z O Q
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Answer Key for What is Great Customer Service ???

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1# # # Y T I R O I R P # # E #
2# N # # E V I T I S O P T G #
3# # O W N E R S H I P I # A #
4L # # I # # # # # # L # # G #
5U E N O T # # # # O # # # N #
6F U N # P A R A P H R A S E #
7T # # # # # C # # # # # M M L
8C L I S T E N I N G # # I P U
9E E G D E L W O N K # # L A F
10P A T I E N C E I U # # E T P
11S # # # # # # # C # M # # H L
12E X C I T E D # E # # M # Y E
13R N O I T A Z I N A G R O # H
14# # # # # # # N R E C N O C #
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Word X Y Direction
COMMUNICATION  88nw
CONCERN  1414w
EMPATHY  146s
ENGAGE  146n
EXCITED  112e
FUN  16e
HELPFUL  1513n
KNOWLEDGE  99w
LISTENING  28e
NICE  99s
ORGANIZATION  1313w
OWNERSHIP  33e
PARAPHRASE  66e
PATIENCE  110e
POLITE  96ne
POSITIVE  122w
PRIORITY  111w
RESPECTFUL  113n
SMILE  136s
TONE  55w