What is Great Customer Service ???

COMMUNICATION
CONCERN
EMPATHY
ENGAGE
EXCITED
FUN
HELPFUL
KNOWLEDGE
LISTENING
NICE
ORGANIZATION
OWNERSHIP
PARAPHRASE
PATIENCE
POLITE
POSITIVE
PRIORITY
RESPECTFUL
SMILE
TONE

Find all the words the pertain to Great Customer Service

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Y A E C N E I T A P S N S O P
U L I S T E N I N G U C F C R
K U I M M S N U Q O N C O U I
M F C I Q A R Y X G N M R L O
S T P L K R E D M N M P G Z R
T C I E J H C S K U A O A F I
H E H Z M P N E N G L L N P T
W P S S U A O I O I M I I O Y
T S R V O R C T W W C T Z S H
B E E N G A G E L G R E A I E
H R N V T P K Q E E N O T T L
R F W I V G T E D A V H I I P
X U O E C C X I G K B A O V F
X N Y H T A P M E W A X N E U
Y F D P E F M D E T I C X E L
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Answer Key for What is Great Customer Service ???

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1# # E C N E I T A P # # # # P
2# L I S T E N I N G # # # C R
3# U # M # S N # # # # # O # I
4# F # I # A R # # # # M R # O
5# T P L # R E # # # M P G # R
6# C I E # H C # K U # O A # I
7# E H # # P N # N # # L N P T
8# P S # # A O I O I # I I O Y
9# S R # # R C # W # C T Z S H
10# E E N G A G E L # # E A I E
11# R N # T P # # E E N O T T L
12# F W I # # # # D # # # I I P
13# U O # # # # # G # # # O V F
14# N Y H T A P M E # # # N E U
15# # # # # # # D E T I C X E L
Word X Y Direction
COMMUNICATION  88sw
CONCERN  79n
EMPATHY  914w
ENGAGE  310e
EXCITED  1415w
FUN  212s
HELPFUL  159s
KNOWLEDGE  97s
LISTENING  22e
NICE  97se
ORGANIZATION  133s
OWNERSHIP  313n
PARAPHRASE  610n
PATIENCE  101w
POLITE  125s
POSITIVE  147s
PRIORITY  151s
RESPECTFUL  211n
SMILE  42s
TONE  1311w