12 Tips for a Positive Customer Experience

ACKNOWLEDGE
ACTIVELY
ADMIT
ASSISTANCE
BEHAVIOR
CLARIFY
COMMUNICATION
CONFIRM
EXPECTATION
FOCUSED
FRUSTRATIONS
GOODWILL
GRATITUDE
GREETING
KINDLY
LISTENING
PRINCIPLES
RESPECT
SOLUTIONS
STRATEGIES
VALUES
VERIFY
WIN-WIN

12 tips for a Positive Customer Experience

Try to find all 23 words on this board.

L S K S E G D E L W O N K C A
I C L A R I F Y M R I F N O C
R Q O S E L P I C N I R P W U
O E S M D E S U C O F O B M Y
I X V Q M F L L I W D O O G H
V P E F R U S T R A T I O N S
A E R M E O N K I N D L Y I T
H C I V S X W I N - W I N T R
E T F N P Z R J C V A N P E A
B A Y L E V I T C A Q Y N E T
B T X Y C F A D M I T V G R E
C I U G T L I S T E N I N G G
G O A S S I S T A N C E O B I
Q N G R A T I T U D E F F N E
V A L U E S S N O I T U L O S
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Answer Key for 12 Tips for a Positive Customer Experience

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1# # # # E G D E L W O N K C A
2# C L A R I F Y M R I F N O C
3R # O S E L P I C N I R P # #
4O E # M D E S U C O F # # # #
5I X V # M # L L I W D O O G #
6V P E F R U S T R A T I O N S
7A E R # E # N K I N D L Y I T
8H C I # S # W I N - W I N T R
9E T F # P # # # C # # # # E A
10B A Y L E V I T C A # # # E T
11# T # # C # A D M I T # # R E
12# I # # T L I S T E N I N G G
13# O A S S I S T A N C E O # I
14# N G R A T I T U D E # # N E
15V A L U E S S N O I T U L O S
Word X Y Direction
ACKNOWLEDGE  151w
ACTIVELY  1010w
ADMIT  711e
ASSISTANCE  313e
BEHAVIOR  19n
CLARIFY  22e
COMMUNICATION  88se
CONFIRM  152w
EXPECTATION  22s
FOCUSED  114w
FRUSTRATIONS  66e
GOODWILL  145w
GRATITUDE  314e
GREETING  1412n
KINDLY  87e
LISTENING  612e
PRINCIPLES  133w
RESPECT  56s
SOLUTIONS  1515w
STRATEGIES  156s
VALUES  115e
VERIFY  35s
WIN-WIN  78e