Great CS is not about being perfect

APPRECIATE
BEST
BUILD
COMMITTED
COMPLAINTS
CONCERNS
CONFIRMATION
COURTEOUS
DESERVE
DESERVING
FIX
GRACE
GREAT
HANDLE
HUMILITY
INTEREST
ISSUE
LOYALTY
OPPORTUNITY
PERFECT
RELATIONSHIP
RESPONSIBILITY
SITUATION
WILLINGNESS

Great customer service is not about being perfect.

Try to find all 24 words on this board.

Y T L A Y O L T N T Y E W D N
D Y E C A R G S O C T T A E R
J G T V E V D S I E I A C T H
I S C I Z R L E T F N I O T U
U C G N L V I N A R U C M I M
S O R T F I U G U E T E P M I
N U E E I S B N T P R R L M L
R R A R X S E I I O O P A O I
E T T E T U S L S W P P I C T
C E S S E E T L Z N P A N M Y
N O I T A M R I F N O C T B W
O U W T H T Q W X G E P S A E
C S B D E S E R V I N G S Z K
K H A N D L E V R E S E D E K
X M D P I H S N O I T A L E R
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Answer Key for Great CS is not about being perfect

X
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1Y T L A Y O L # N T Y E # D #
2# Y E C A R G S O C T T # E #
3# # T # # # D S I E I A C T H
4# # # I # # L E T F N I O T U
5# C G N L # I N A R U C M I M
6S O R T F I U G U E T E P M I
7N U E E I S B N T P R R L M L
8R R A R X S E I I # O P A O I
9E T T E # U S L S # P P I C T
10C E # S # E T L # N P A N # Y
11N O I T A M R I F N O C T # #
12O U # # # # # W # # # P S # #
13C S # D E S E R V I N G S # #
14# H A N D L E V R E S E D E #
15# # # P I H S N O I T A L E R
Word X Y Direction
APPRECIATE  1210n
BEST  77s
BUILD  77n
COMMITTED  149n
COMPLAINTS  133s
CONCERNS  113n
CONFIRMATION  1111w
COURTEOUS  25s
DESERVE  1314w
DESERVING  413e
FIX  56s
GRACE  72w
GREAT  35s
HANDLE  214e
HUMILITY  153s
INTEREST  44s
ISSUE  66s
LOYALTY  71w
OPPORTUNITY  1111n
PERFECT  107n
RELATIONSHIP  1515w
RESPONSIBILITY  88nw
SITUATION  99n
WILLINGNESS  811n