Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	6	2	e
APPRECIATION	6	2	se
ATTENTION	10	10	w
CONFIRM	11	7	w
COURTESY	8	20	w
DEDICATION	15	15	w
EMPATHY	14	14	e
ENTHUSIASM	14	14	w
FRIENDLINESS	13	13	w
INTEGRITY	7	13	n
KNOWLEDGE	16	16	w
PATIENCE	8	4	w
RELIABILITY	13	13	n
SMILE	12	12	w
UNDERSTANDING	11	11	nw