Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	17	8	n
APPRECIATION	13	17	w
ATTENTION	10	10	w
CONFIRM	8	12	nw
COURTESY	8	12	w
DEDICATION	15	15	w
EMPATHY	13	11	nw
ENTHUSIASM	14	14	n
FRIENDLINESS	13	13	n
INTEGRITY	13	12	nw
KNOWLEDGE	16	16	n
PATIENCE	6	20	e
RELIABILITY	13	13	w
SMILE	13	4	w
UNDERSTANDING	11	11	nw