Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	5	12	s
APPRECIATION	12	12	w
ATTENTION	12	12	e
CONFIRM	7	12	nw
COURTESY	7	12	se
DEDICATION	7	7	e
EMPATHY	8	12	nw
ENTHUSIASM	8	8	e
FRIENDLINESS	9	9	e
INTEGRITY	15	15	w
KNOWLEDGE	13	13	e
PATIENCE	10	12	nw
RELIABILITY	17	6	w
SMILE	10	10	e
UNDERSTANDING	11	11	se