Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	10	5	sw
APPRECIATION	10	12	n
ATTENTION	10	12	nw
CONFIRM	10	7	ne
COURTESY	10	7	sw
DEDICATION	15	7	s
EMPATHY	14	8	nw
ENTHUSIASM	14	8	s
FRIENDLINESS	13	9	s
INTEGRITY	13	10	sw
KNOWLEDGE	16	6	s
PATIENCE	10	11	sw
RELIABILITY	17	6	s
SMILE	13	18	w
UNDERSTANDING	11	11	sw