Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	5	10	n
APPRECIATION	12	10	w
ATTENTION	12	10	e
CONFIRM	7	10	sw
COURTESY	7	10	n
DEDICATION	7	15	e
EMPATHY	17	13	s
ENTHUSIASM	8	14	e
FRIENDLINESS	9	13	e
INTEGRITY	15	13	n
KNOWLEDGE	6	16	e
PATIENCE	10	10	sw
RELIABILITY	16	11	nw
SMILE	10	12	e
UNDERSTANDING	11	11	ne