ITIL

AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY

ITIL V3 Terminology

Try to find all 24 words on this board.

E B U N A O P E R A T I O N S
S T I T V E R O E G N A H C Y
C N N N A C I O R P D A O T K
A E O E I I O O K T S N N P Y
L M I M L V R T V S F A R T Y
A E T E A R I R E I R O I P N
T E I V B E T T G R B C L O V
I R S O I S Y U A L A U I I U
O G N R L U R W E P C T N D O
N A A P I A W M A A U I C E J
R Z R M T C A C Z L L L I S Y
O V T I Y T O D O F I I D I G
T S O P R O M S T R A T E G Y
C N U U V O E K G F A Y N N P
Y C N E G R U I M P A C T B I
Brought to you by WordSearchFun.com



Answer Key for ITIL

X
Y
123456789101112131415
1E # # # A O P E R A T I O N S
2S T # T V E R O E G N A H C Y
3C N N N A C I # R # # A O T #
4A E O E I I O # # T S N N P Y
5L M I M L V R # # S F A R T #
6A E T E A R I # E I R O I # N
7T E I V B E T T G R B C L O #
8I R S O I S Y U A L A U I I #
9O G N R L U R W E P # T N D O
10N A A P I A # M A # U I C E #
11# # R M T C # C # L # L I S #
12# # T I Y T # # O # # I D I #
13# # O # # O # S T R A T E G Y
14# N # # # O E # # # # Y N N #
15Y C N E G R U I M P A C T # #
Word X Y Direction
AGREEMENT  210n
ASSET  123sw
AVAILABILITY  51s
CAPACITY  811ne
CHANGE  142w
CONFIGURATION  88sw
DESIGN  149s
ESCALATION  11s
IMPACT  815e
IMPACT  815e
IMPROVEMENT  412n
INCIDENT  138s
OPERATIONS  61e
PORTFOLIO  71se
PRIORITY  71s
PROBLEM  144sw
RESOLUTION  615ne
ROOTCAUSE  615n
SERVICE  68n
STRATEGY  813e
TRANSITION  312n
URGENCY  715w
UTILITY  128s
WARRANTY  98ne