ITIL

AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY

ITIL V3 Terminology

Try to find all 24 words on this board.

T C A P M I Z H E D E S I G N
V C H A N G E Y S T N T O G Y
Y Y O B R T K C U N O N O Y T
W E T N E I C N A E I E S B I
X C N I F K S E C M T M N P C
N I O N L I T G T E I E O R A
Q V I C W I G R O E S V I I P
Y R T I Q A B U O R N O T O A
T E A D Z X R A R G A R A R C
I S L E H M S R L A R P R I N
L R A N Q S V H A I T M E T L
I W C T E H D N G N A I P Y J
T P S T R A T E G Y T V O R M
U R E S O L U T I O N Y A N B
M E L B O R P O R T F O L I O
Brought to you by WordSearchFun.com



Answer Key for ITIL

X
Y
123456789101112131415
1T C A P M I # # E D E S I G N
2# C H A N G E Y S T N T # # Y
3# Y O # # # # C U N O N # # T
4# E T N # # # N A E I E S # I
5# C N I F # # E C M T M N P C
6# I O N L I # G T E I E O R A
7# V I C W I G R O E S V I I P
8Y R T I # A B U O R N O T O A
9T E A D # # R A R G A R A R C
10I S L E # # S R L A R P R I #
11L # A N # S # # A I T M E T #
12I # C T E # # # # N A I P Y #
13T # S T R A T E G Y T V O # #
14U R E S O L U T I O N Y A N #
15M E L B O R P O R T F O L I O
Word X Y Direction
AGREEMENT  1010n
ASSET  89sw
AVAILABILITY  1314nw
CAPACITY  159n
CHANGE  22e
CONFIGURATION  88se
DESIGN  101e
ESCALATION  314n
IMPACT  61w
IMPACT  61w
IMPROVEMENT  1212n
INCIDENT  45s
OPERATIONS  1313n
PORTFOLIO  715e
PRIORITY  145s
PROBLEM  715w
RESOLUTION  214e
ROOTCAUSE  99n
SERVICE  210n
STRATEGY  313e
TRANSITION  1111n
URGENCY  88n
UTILITY  114n
WARRANTY  68se