What customer do not want

CARELESSNESS
CONCEITENESS
CONDESCENDING
DETACHECHEMENT
DISHONESTY
FOLLOW-UP
IMPATIENCE
INCONSISTENTCY
IRESPONSIBILITY
OVERBEARING
PESSIMISM
PROCRASTINATION
RUDENESS
TEMPERAMENTAL
UNCONCERNE
UNRELIABILITY
WAITING

What customer do not want from customer service

Try to find all 17 words on this board.

S S E N E T I E C N O C W E Y
Y T I L I B A I L E R N U T S
D B C O N D E S C E N D I N G
F E C N E I T A P M I L T V M
R B O V E R B E A R I N G D Y
P U - W O L L O F B P L Y D P
P R O C R A S T I N A T I O N
R U D E N E S S W A I T I N G
F S U N C O N C E R N E G P I
E H M I W O P E S S I M I S M
N T E M P E R A M E N T A L K
W A O S S E N S S E L E R A C
S D E T A C H E C H E M E N T
D R R R Y T S E N O H S I D G
I N C O N S I S T E N T C Y O
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Answer Key for What customer do not want

X
Y
123456789101112131415
1S S E N E T I E C N O C # # Y
2Y T I L I B A I L E R N U T #
3# # C O N D E S C E N D I N G
4# E C N E I T A P M I L # # #
5# # O V E R B E A R I N G # #
6P U - W O L L O F B # # # # #
7P R O C R A S T I N A T I O N
8R U D E N E S S W A I T I N G
9# # U N C O N C E R N E # # #
10# # # # # O P E S S I M I S M
11# T E M P E R A M E N T A L #
12# # # S S E N S S E L E R A C
13# D E T A C H E C H E M E N T
14# R # # Y T S E N O H S I D #
15I N C O N S I S T E N T C Y #
Word X Y Direction
CARELESSNESS  1512w
CONCEITENESS  121w
CONDESCENDING  33e
DETACHECHEMENT  313e
DISHONESTY  1414w
FOLLOW-UP  86w
IMPATIENCE  114w
INCONSISTENTCY  115e
IRESPONSIBILITY  88ne
OVERBEARING  35e
PESSIMISM  710e
PROCRASTINATION  17e
RUDENESS  18e
TEMPERAMENTAL  211e
UNCONCERNE  39e
UNRELIABILITY  122w
WAITING  98e