What customer do not want

ARROGANCE
CARELESSNESS
CONCEITENESS
CONDESCENDING
DETACHECHEMENT
DISHONESTY
FOLLOW-UP
IMPATIENCE
INCONSISTENTCY
IRESPONSIBILITY
OVERBEARING
PESSIMISM
PROCRASTINATION
RUDENESS
TEMPERAMENTAL
UNCONCERNE
UNRELIABILITY

What customer do not want from customer service

Try to find all 17 words on this board.

I B D P X P A G H C F O P Y U
N R D A U D R N P S E V R L S
C J E V L I R I S S C E O A S
O G T S U S O D S E N R C T E
N U A H P H G N E N E B R N N
S N C F E O A E N E I E A E S
I C H O S N N C E D T A S M S
S O E L S E C S T U A R T A E
T N C L I S E E I R P I I R L
E C H O M T H D E B M N N E E
N E E W I Y T N C L I G A P R
T R M - S Z C O N N O L T M A
C N E U M U M C O C M J I E C
Y E N P L G Z Q C B C K O T T
Q Y T I L I B A I L E R N U Y
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Answer Key for What customer do not want

X
Y
123456789101112131415
1I # # # # # A G # # # O P # #
2N R D # # D R N # S E V R L S
3C # E # # I R I S S C E O A S
4O # T S # S O D S E N R C T E
5N U A # P H G N E N E B R N N
6S N C F E O A E N E I E A E S
7I C H O S N N C E D T A S M S
8S O E L S E C S T U A R T A E
9T N C L I S E E I R P I I R L
10E C H O M T # D E B M N N E E
11N E E W I Y # N C # I G A P R
12T R M - S # # O N # # L T M A
13C N E U M # # C O # # # I E C
14Y E N P # # # # C # # # O T #
15# Y T I L I B A I L E R N U Y
Word X Y Direction
ARROGANCE  71s
CARELESSNESS  1513n
CONCEITENESS  914n
CONDESCENDING  813n
DETACHECHEMENT  33s
DISHONESTY  62s
FOLLOW-UP  47s
IMPATIENCE  1111n
INCONSISTENTCY  11s
IRESPONSIBILITY  88se
OVERBEARING  121s
PESSIMISM  55s
PROCRASTINATION  131s
RUDENESS  109n
TEMPERAMENTAL  1414n
UNCONCERNE  25s
UNRELIABILITY  1315w