What customer do not want

ARROGANCE
CARELESSNESS
CONCEITENESS
CONDESCENDING
DETACHECHEMENT
DISHONESTY
FOLLOW-UP
IMPATIENCE
INCONSISTENTCY
IRESPONSIBILITY
OVERBEARING
PESSIMISM
PROCRASTINATION
RUDENESS
TEMPERAMENTAL
UNCONCERNE
UNRELIABILITY

What customer do not want from customer service

Try to find all 17 words on this board.

Y E C O N D E S C E N D I N G
U T E M P E R A M E N T A L F
N O I T A N I T S A R C O R P
R U P L Q A P U - W O L L O F
E O N B I U N C O N C E R N E
L O V E R B E A R I N G M F I
I M Y M R M I R U D E N E S S
A A P S S E N S S E L E R A C
B O T P R N E C N A G O R R A
I R E P Y T S E N O H S I D Z
L F M S I M I S S E P W R Z R
I M P A T I E N C E T S J T Z
T N E M E H C E H C A T E D I
Y S S E N E T I E C N O C R G
Y Y C T N E T S I S N O C N I
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Answer Key for What customer do not want

X
Y
123456789101112131415
1Y # C O N D E S C E N D I N G
2U T E M P E R A M E N T A L #
3N O I T A N I T S A R C O R P
4R # # L # # P U - W O L L O F
5E # # # I U N C O N C E R N E
6L O V E R B E A R I N G # # #
7I # # # # # I R U D E N E S S
8A # # S S E N S S E L E R A C
9B # # # # # E C N A G O R R A
10I # # # Y T S E N O H S I D #
11L # M S I M I S S E P # # # #
12I M P A T I E N C E # S # # #
13T N E M E H C E H C A T E D #
14Y S S E N E T I E C N O C R #
15# Y C T N E T S I S N O C N I
Word X Y Direction
ARROGANCE  159w
CARELESSNESS  158w
CONCEITENESS  1314w
CONDESCENDING  31e
DETACHECHEMENT  1313w
DISHONESTY  1410w
FOLLOW-UP  144w
IMPATIENCE  112e
INCONSISTENTCY  1515w
IRESPONSIBILITY  88nw
OVERBEARING  26e
PESSIMISM  1111w
PROCRASTINATION  153w
RUDENESS  87e
TEMPERAMENTAL  22e
UNCONCERNE  65e
UNRELIABILITY  13s