What customer do not want

ARGUING
CARELESSNESS
CONCEITENESS
CONDESCENDING
DETACHECHEMENT
DISHONESTY
FOLLOW-UP
IMPATIENCE
INCONSISTENTCY
IRESPONSIBILITY
OVERBEARING
PESSIMISM
PROCRASTINATION
RUDENESS
TEMPERAMENTAL
UNCONCERNE
UNRELIABILITY
WAITING

What customer do not want from customer service

Try to find all 18 words on this board.

Y C A R E L E S S N E S S R T
T T Y T I L I B A I L E R N U
N N I C O N C E I T E N E S S
V Y D L G N I R A E B R E V O
G G Z D I S H O N E S T Y B I
T Z T J B B S S E N E D U R M
N O I T A N I T S A R C O R P
W A I T I N G S G N I U G R A
C O N D E S C E N D I N G K T
G Y P U - W O L L O F X C S I
F E M S I M I S S E P V R H E
L E N R E C N O C N U S N K N
T N E M E H C E H C A T E D C
T E M P E R A M E N T A L R E
R Y C T N E T S I S N O C N I
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Answer Key for What customer do not want

X
Y
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1Y C A R E L E S S N E S S # #
2# T Y T I L I B A I L E R N U
3# # I C O N C E I T E N E S S
4# # # L G N I R A E B R E V O
5# # # D I S H O N E S T Y # I
6# # # # # B S S E N E D U R M
7N O I T A N I T S A R C O R P
8W A I T I N G S G N I U G R A
9C O N D E S C E N D I N G # T
10# # P U - W O L L O F # # # I
11# # M S I M I S S E P # # # E
12# E N R E C N O C N U S # # N
13T N E M E H C E H C A T E D C
14T E M P E R A M E N T A L R E
15# Y C T N E T S I S N O C N I
Word X Y Direction
ARGUING  158w
CARELESSNESS  21e
CONCEITENESS  43e
CONDESCENDING  19e
DETACHECHEMENT  1313w
DISHONESTY  45e
FOLLOW-UP  1010w
IMPATIENCE  155s
INCONSISTENTCY  1515w
IRESPONSIBILITY  88nw
OVERBEARING  154w
PESSIMISM  1111w
PROCRASTINATION  157w
RUDENESS  146w
TEMPERAMENTAL  114e
UNCONCERNE  1112w
UNRELIABILITY  142w
WAITING  18e