Your customer

APPRECIATION
AVAILABILITY
CAN-DO-ATTITUDE
CARE
COURTESY
DIFFERENCE
EDUCATE
EXPERTISE
EXTRAS
FLEXIBILITY
HELP
HONESTY
INVOLVEMENT
JOY
KNOWLEDGE
LISTEN
PARTNER
PATIENCE
RECOVERY
SATISFACTION
SMILE
SOLUTIONS
SPEED
UNDERSTANDING

Who should you be?

Try to find all 24 words on this board.

E X P E R T I S E D U C A T E
V D I F F E R E N C E G B U Q
V S U N D E R S T A N D I N G
K N V T T Y R E V O C E R O W
N O Y T I L I B I X E L F I Y
O I P A R T N E R M P Y E T J
W T M S Z D T A K A G R S A O
L C N Q F C S A T A A E T I Y
E A E H E L P I - C N H E C S
D F T N E M E V L O V N I E E
G S S C A N E I H X D Y U R T
E I I W C B D Q H B H - N P R
S T L E X T R A S R I L N P U
J A Y T I L I B A L I A V A O
E S O L U T I O N S M I L E C
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Answer Key for Your customer

X
Y
123456789101112131415
1E X P E R T I S E D U C A T E
2# D I F F E R E N C E # # # #
3# # U N D E R S T A N D I N G
4K N # T # Y R E V O C E R O #
5N O Y T I L I B I X E L F I Y
6O I P A R T N E R # P # E T J
7W T # # # # T # # A # R S A O
8L C N # # # S A T # A E # I Y
9E A E H E L P I - C N # # C S
10D F T N E M E V L O V N I E E
11G S S # # N E # H # D # # R T
12E I I # C # D # # # # - # P R
13# T L E X T R A S # # # N P U
14# A Y T I L I B A L I A V A O
15# S O L U T I O N S M I L E C
Word X Y Direction
APPRECIATION  1414n
AVAILABILITY  1414w
CAN-DO-ATTITUDE  88nw
CARE  109ne
COURTESY  1515n
DIFFERENCE  22e
EDUCATE  91e
EXPERTISE  11e
EXTRAS  413e
FLEXIBILITY  135w
HELP  49e
HONESTY  1010ne
INVOLVEMENT  1310w
JOY  157s
KNOWLEDGE  15s
LISTEN  313n
PARTNER  36e
PATIENCE  116sw
RECOVERY  134w
SATISFACTION  215n
SMILE  1015e
SOLUTIONS  215e
SPEED  78s
UNDERSTANDING  33e