Your customer

APPRECIATION
AVAILABILITY
CAN-DO-ATTITUDE
CARE
COURTESY
DIFFERENCE
EDUCATE
EXPERTISE
EXTRAS
FLEXIBILITY
HELP
HONESTY
INVOLVEMENT
JOY
KNOWLEDGE
LISTEN
PARTNER
PATIENCE
RECOVERY
SATISFACTION
SMILE
SOLUTIONS
SPEED
UNDERSTANDING

Who should you be?

Try to find all 24 words on this board.

E F L E X I B I L I T Y Q G X
Q D I F F E R E N C E P L E H
H I U N D E R S T A N D I N G
E D B T M L Y T S E N O H K T
Y T I L I B A L I A V A Z N K
H E M J P T Y S A R T X E O W
R S S Y E D T J P Y K M D W L
E N M I R C N A T E E E U L Y
N O I T T E N S - V E E C E S
T I L M T R V E L O R D A D E
R T E S L Q E O I A D F T G T
A U I A R H V P C T W - E E R
P L J H T N W D X E A M N I U
W O N O I T A I C E R P P A O
Y S A T I S F A C T I O N A C
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Answer Key for Your customer

X
Y
123456789101112131415
1E F L E X I B I L I T Y # # #
2# D I F F E R E N C E P L E H
3# # U N D E R S T A N D I N G
4# # # T # # Y T S E N O H K T
5Y T I L I B A L I A V A # N #
6# E # # # T # S A R T X E O #
7R S S Y E # T # P # # M D W #
8E N M I R C N A # E E # U L Y
9N O I # T E N # - V E E C E S
10T I L # T R V E L O R D A D E
11R T E S # # E O I A D # T G T
12A U I # # # V P C T # - E E R
13P L J # # N # # X E A # N # U
14# O N O I T A I C E R P P A O
15Y S A T I S F A C T I O N # C
Word X Y Direction
APPRECIATION  1414w
AVAILABILITY  125w
CAN-DO-ATTITUDE  88nw
CARE  912ne
COURTESY  1515n
DIFFERENCE  22e
EDUCATE  136s
EXPERTISE  1014nw
EXTRAS  136w
FLEXIBILITY  21e
HELP  152w
HONESTY  124w
INVOLVEMENT  514ne
JOY  214sw
KNOWLEDGE  145s
LISTEN  213ne
PARTNER  113n
PATIENCE  1214nw
RECOVERY  1114nw
SATISFACTION  215e
SMILE  37s
SOLUTIONS  215n
SPEED  86se
UNDERSTANDING  33e