Call Center Life

ACKNOWLEDGE
ASSIST
ATTITUDE
BEHAVIOR
BESTPRACTICE
CHALLENGE
COMMITMENT
CONSIDERATE
COURTESY
CROSSSELL
DELIVER
EMPATHY
EXCELLENT
EXCEPTIONAL
FLEXIBILITY
FRIENDLY
FUN
GOAL
HEADSET
IMPORTANT
INTEGRITY
KINDNESS
LISTENING
MORALE
PATIENCE
POLITE
PRODUCTION
QUALITY
RESOLUTION
RESPOND

Some insight on what we do...

Try to find all 30 words on this board.

P O R W Z G P N I B E E L A R O M Y C C
I O L S R T C Y E I G O A L T L Y V W K
H I P L S V P H I M D E L I V E R H O K
R O R Z E E Q J Q O E M P A T H Y X N W
L D K A E S N N U F L E X I B I L I T Y
X C A A J E S D M C W D E M K L I F T C
Q F N R Q B C S N G O N C P K A S Y U S
F N R B M Z A I O I N O N O T N T L O B
Q U A L I T Y T T R K P E R L O E L D H
T N E M T I M M O C C S I T O I N H S J
C Y G Q J V Y P F O A E T A M T I E H N
R H L S M N Q T B N Q R A N T P N A O E
Y Y Z X W F X G D S Z Y P T Q E G D E G
U Y T I R G E T N I M M O T G C Y S V N
L F R I E N D L Y D M Y Y Q S X D E Z E
J V O Z M O C T N E L L E C X E O T E L
N O I T U L O S E R O I V A H E B R Q L
P D E D U T I T T A S S I S T V S D U A
A P S E P X N O I T C U D O R P M K M H
E T I L O P Q Y P E K I Y S E T R U O C
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Answer Key for Call Center Life

X
Y
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1# # # # # # # # # # E E L A R O M # # #
2# # L S # # # # # # G O A L # # # # # #
3# # # L S # # # # # D E L I V E R # # #
4# # # # E E # # # # E M P A T H Y # # #
5# # # # # S N N U F L E X I B I L I T Y
6# # # # # E S D # # W D E M # L I # # #
7# # # # # # C S N # O N C P # A S # # #
8# # # # # # # I O I N O N O # N T # # #
9Q U A L I T Y # T R K P E R # O E # # #
10T N E M T I M M O C C S I T # I N H # #
11# # # # # # # # # O A E T A # T I E # #
12# # # # # # # # # N # R A N # P N A # E
13# # # # # # # # # S # # P T # E G D # G
14# Y T I R G E T N I # # # T # C # S # N
15# F R I E N D L Y D # # # # S X # E # E
16# # # # # # # T N E L L E C X E # T # L
17N O I T U L O S E R O I V A H E B # # L
18# # E D U T I T T A S S I S T # # # # A
19# # # # # # N O I T C U D O R P # # # H
20E T I L O P # # # E # # Y S E T R U O C
Word X Y Direction
ACKNOWLEDGE  1111n
ASSIST  1018e
ATTITUDE  1018w
BEHAVIOR  1717w
BESTPRACTICE  1111nw
CHALLENGE  2020n
COMMITMENT  1010w
CONSIDERATE  1010s
COURTESY  2020w
CROSSSELL  1110nw
DELIVER  113e
EMPATHY  114e
EXCELLENT  1616w
EXCEPTIONAL  1616n
FLEXIBILITY  115e
FRIENDLY  215e
FUN  105w
GOAL  112e
HEADSET  1810s
IMPORTANT  145s
INTEGRITY  1014w
KINDNESS  119nw
LISTENING  175s
MORALE  171w
PATIENCE  1313n
POLITE  620w
PRODUCTION  1619w
QUALITY  29e
RESOLUTION  1017w
RESPOND  1212n