Call Center Life

ACKNOWLEDGE
ASSIST
ATTITUDE
BEHAVIOR
BESTPRACTICE
CHALLENGE
COMMITMENT
CONSIDERATE
COURTESY
CROSSSELL
DELIVER
EMPATHY
EXCELLENT
EXCEPTIONAL
FLEXIBILITY
FRIENDLY
FUN
GOAL
HEADSET
IMPORTANT
INTEGRITY
KINDNESS
LISTENING
MORALE
PATIENCE
POLITE
PRODUCTION
QUALITY
RESOLUTION
RESPOND

Some insight on what we do...

Try to find all 30 words on this board.

E X C E L L E N T C N T Y P D X H P B K
S G O L X T M W A Z M N T E L Y O F I X
L O D E L I V E R O D E I G T E Y N S B
M A J E F E H Y G I N M L Y S I D Y O E
F L U U L U S I J M O T A H L N L J V P
R R S P E W N S K M P I U J E E P O Z B
I H X D X B O Q S P S M Q S C X T C P N
E E N S I D X N U O E M S I H C P P R Q
N A E O B H U W K X R O T N A E E B O V
D D S P I D D F T C M C L T L P C T D K
L S U S L T E S O C A O I E L T N N U Y
Y E B A I E U U Q R N N S G E I E A C W
D T U M T S R L P E H S T R N O I T T H
B B D P Y T T T O T D I E I G N T R I M
T Z F G E O S E Z S R D N T E A A O O G
F I F S B E S E H M E E I Y T L P P N U
P C Y K B E H A V I O R N P Z F O M V O
X Q Q U E D U T I T T A G Y Z K C I O Q
M D W R D E L A R O M T Q T Y X W F D C
I K W S S B N W K O O E M P A T H Y W J
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Answer Key for Call Center Life

X
Y
1234567891011121314151617181920
1E X C E L L E N T # # T Y # # # # # # K
2# G # L # # # # # # # N T E # # # # I #
3# O D E L I V E R # D E I # T # # N # #
4# A # E F E # # # # N M L # # I D # # #
5F L # # L U S # # # O T A # # N L # # #
6R # # # E W N S # # P I U # E E # O # #
7I H # # X # O # S # S M Q S C X # # P #
8E E N # I # # N # O E M S I H C # # R #
9N A # O B # # # K # R O T N A E E # O #
10D D S # I # # # # C # C L T L P C T D #
11L S # S L T # # O # A O I E L T N N U #
12Y E # # I # U U # R # N S G E I E A C #
13# T # # T S R L P # # S T R N O I T T #
14# # # # Y T T T O # # I E I G N T R I #
15# # # # E # S # # S # D N T E A A O O #
16# # # S # E # # # # E E I Y # L P P N #
17# # Y # B E H A V I O R N # # # # M # #
18# # # # E D U T I T T A G # # # # I # #
19# # # # # E L A R O M T # # # # # # # #
20# # # # # # # # # # # E M P A T H Y # #
Word X Y Direction
ACKNOWLEDGE  1111nw
ASSIST  29se
ATTITUDE  1218w
BEHAVIOR  517e
BESTPRACTICE  1111ne
CHALLENGE  157s
COMMITMENT  1210n
CONSIDERATE  1210s
COURTESY  1010sw
CROSSSELL  1210nw
DELIVER  33e
EMPATHY  1220e
EXCELLENT  11e
EXCEPTIONAL  166s
FLEXIBILITY  55s
FRIENDLY  15s
FUN  54se
GOAL  22s
HEADSET  27s
IMPORTANT  1818n
INTEGRITY  148s
KINDNESS  201sw
LISTENING  1310s
MORALE  1119w
PATIENCE  1716n
POLITE  197nw
PRODUCTION  197s
QUALITY  136n
RESOLUTION  1217nw
RESPOND  119n