Call Center Life

ACKNOWLEDGE
ASSIST
ATTITUDE
BEHAVIOR
BESTPRACTICE
CHALLENGE
COMMITMENT
CONSIDERATE
COURTESY
CROSSSELL
DELIVER
EMPATHY
EXCELLENT
EXCEPTIONAL
FLEXIBILITY
FRIENDLY
FUN
GOAL
HEADSET
IMPORTANT
INTEGRITY
KINDNESS
LISTENING
MORALE
PATIENCE
POLITE
PRODUCTION
QUALITY
RESOLUTION
RESPOND

Some insight on what we do...

Try to find all 30 words on this board.

C F R I E N D L Y Q D J O H C U A U D D
Y N Q S L E F X H S B C R O S S S E L L
S S U C N P C N K J U H R J P O L I T E
J X E Q K S Q N O U M O R A L E W D D Y
Z W N T V Y S K E I T B X M K X B E U I
X R S T R L A N O I T P E C X E E D P R
Y T I L A U Q F W J T U J O S C H U I K
T L A P H P O D C O R A L T H I A T E I
K A O N O I T C U D O R P O N G V I E N
P O N U F D N O P S E R H M S C I T M D
E G D E L W O N K C A I D Z L E O T A N
M E G N E L L A H C O N S I D E R A T E
P K V E X V U R T H V B I B J L N S E S
A R I H I R R I N T E G R I T Y C S Z S
T E V E B R C O M M I T M E N T B I P R
H V V A I E X C E L L E N T L E L S P G
Y I V D L I S T E N I N G E F A J T Y O
E L B S I M P O R T A N T Z N W W C F H
Y E N E T N W Q I F G T J S L B H P L A
D D Z T Y B X X Z Z Q A B D U W W P E Z
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Answer Key for Call Center Life

X
Y
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1# F R I E N D L Y # # # # # # # # # # #
2Y # # # # E # # # # # C R O S S S E L L
3# S # # # # C N # # # # # # P O L I T E
4# # E # # # # N O # M O R A L E # # # #
5# # # T # # # # E I # # # # # # B E # #
6# # # # R L A N O I T P E C X E E D # #
7Y T I L A U Q # # # T U # # S # H U # K
8# L # # # # O # # # # A L T # # A T # I
9# A # N O I T C U D O R P O # # V I # N
10# O N U F D N O P S E R # # S # I T # D
11E G D E L W O N K C A # # # # E O T # N
12M E G N E L L A H C O N S I D E R A T E
13P # # # X # # # T # # # # # # # # S # S
14A R # H I # # I N T E G R I T Y # S # S
15T E # E B # C O M M I T M E N T # I # #
16H V # A I E X C E L L E N T # # # S # #
17Y I # D L I S T E N I N G # # # # T # #
18# L # S I M P O R T A N T # # # # # # #
19# E # E T # # # # # # # # # # # # # # #
20# D # T Y # # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  1111w
ASSIST  1812s
ATTITUDE  1812n
BEHAVIOR  175s
BESTPRACTICE  1111sw
CHALLENGE  1012w
COMMITMENT  715e
CONSIDERATE  1012e
COURTESY  89nw
CROSSSELL  122e
DELIVER  220n
EMPATHY  111s
EXCELLENT  616e
EXCEPTIONAL  166w
FLEXIBILITY  511s
FRIENDLY  21e
FUN  510w
GOAL  211n
HEADSET  414s
IMPORTANT  518e
INTEGRITY  814e
KINDNESS  207s
LISTENING  517e
MORALE  114e
PATIENCE  139nw
POLITE  153e
PRODUCTION  139w
QUALITY  67w
RESOLUTION  1712nw
RESPOND  1210w