customer service

APOLOGY
ATTITUDE
COMMUNICATION
CONFIDENTIALITY
COURTEOUS
EMPATHETIC
EXPLAIN
FAIRNESS
FOCUS
FRIENDLY
HONESTY
HUMOR
PATIENCE
POSITIVE
PRAISE
PROFESSIONAL
PROMPTNESS
REASSURE
RECOGNIZE
RESPONSIBILITY
SMILE
SOLUTIONS
UNDERSTANDING

As you go throughout your work day, remember, our focus is Customer Service!

Try to find all 23 words on this board.

Q E L P R O M P T N E S S W Y
W Q E U R S N E A X R U H T S
N M H Z T O L E P T O O I S D
O E X C I I F L V E I L M C R
I D E S M N A E T I A E I U S
T U R S H I G R S I T T N N H
A T U E N O U O T S E I O C Y
C I S N S O N N C H I I S G E
I T S R C I E E T E T O O O F
N T A I T D A A S U R L N F P
U A E A I Z P R L T O V Q A T
M U R F Q M W O P P Y I L H L
M U N D E R S T A N D I N G C
O O Y L D N E I R F O C U S K
C R E S P O N S I B I L I T Y
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Answer Key for customer service

X
Y
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1# # # P R O M P T N E S S # Y
2# # E # R # # E A X R U # T #
3N # # Z # O L E P T O O I # #
4O E # # I I F L V E I L M C #
5I D E S M N A E T I A E I U S
6T U R S H I G R S I T T N N H
7A T U E N O U O T S E I O C Y
8C I S N S O N N C H I I S G E
9I T S R C I E E T E T O O O #
10N T A I # D A A S U R L N # P
11U A E A I # P R L T O # # A #
12M # R F # M # O P P Y # # # L
13M U N D E R S T A N D I N G #
14O O Y L D N E I R F O C U S #
15C R E S P O N S I B I L I T Y
Word X Y Direction
APOLOGY  913ne
ATTITUDE  211n
COMMUNICATION  115n
CONFIDENTIALITY  88ne
COURTEOUS  59ne
EMPATHETIC  513ne
EXPLAIN  111sw
FAIRNESS  412n
FOCUS  1014e
FRIENDLY  1014w
HONESTY  56se
HUMOR  156nw
PATIENCE  81se
POSITIVE  1510nw
PRAISE  912nw
PROFESSIONAL  41se
PROMPTNESS  41e
REASSURE  312n
RECOGNIZE  1110nw
RESPONSIBILITY  315e
SMILE  46ne
SOLUTIONS  713ne
UNDERSTANDING  313e