customer service

APOLOGY
ATTITUDE
COMMUNICATION
CONFIDENTIALITY
COURTEOUS
EMPATHETIC
EXPLAIN
FAIRNESS
FOCUS
FRIENDLY
HONESTY
HUMOR
PATIENCE
POSITIVE
PRAISE
PROFESSIONAL
PROMPTNESS
REASSURE
RECOGNIZE
RESPONSIBILITY
SMILE
SOLUTIONS
UNDERSTANDING

As you go throughout your work day, remember, our focus is Customer Service!

Try to find all 23 words on this board.

Y M M U F E C N E I T A P G Y
Y T F A T S H F P N P E R R T
L H I B T U S O O O P E O E I
D C N L M E S E L C C B F R L
N O I O A I D O N O U A E U I
E U R T T I G U G T I S S S B
I R E I E Y T N T R P O S S I
R T V E Q H I N N I L M I A S
F E Z X E Z T E E U T O O E N
P O G P E L S A T D X T N R O
R U L L V S I I P G I E A U P
A S F A W S O M H M V F L T S
I G N I D N A T S R E D N U E
S N Q N S T Y T S E N O H O R
E N N O I T A C I N U M M O C
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Answer Key for customer service

X
Y
123456789101112131415
1Y # # # # E C N E I T A P # Y
2Y T # # # S H F P # P # R # T
3L # I # # U S O O O # E O E I
4D C # L M E S E L C C # F R L
5N O I O A I D O N O U A E U I
6E U R T T I G U G T I S S S B
7I R # I E Y T N T R P O S S I
8R T V E # H I N N I L M I A S
9F E # X E Z T E E U T # O E N
10P O # P E L S A T D # T N R O
11R U # L # S I I P # I # A # P
12A S # A # # O M # M # F L # S
13I G N I D N A T S R E D N U E
14S # # N S # Y T S E N O H O R
15E # N O I T A C I N U M M O C
Word X Y Direction
APOLOGY  121sw
ATTITUDE  1311nw
COMMUNICATION  1515w
CONFIDENTIALITY  88nw
COURTEOUS  24s
EMPATHETIC  1113nw
EXPLAIN  48s
FAIRNESS  134sw
FOCUS  82se
FRIENDLY  19n
HONESTY  1314w
HUMOR  72sw
PATIENCE  131w
POSITIVE  92sw
PRAISE  110s
PROFESSIONAL  131s
PROMPTNESS  1511nw
REASSURE  1410n
RECOGNIZE  132sw
RESPONSIBILITY  1513n
SMILE  913nw
SOLUTIONS  136sw
UNDERSTANDING  1313w