customer service

APOLOGY
ATTITUDE
COMMUNICATION
CONFIDENTIALITY
COURTEOUS
EMPATHETIC
EXPLAIN
FAIRNESS
FOCUS
FRIENDLY
HONESTY
HUMOR
LAUGH
PATIENCE
POSITIVE
PRAISE
PROFESSIONAL
PROMPTNESS
REASSURE
RECOGNIZE
RESPONSIBILITY
SMILE
SOLUTIONS
UNDERSTANDING

As you go throughout your work day, remember, our focus is Customer Service!

Try to find all 24 words on this board.

T H U M O R S U O E T R U O C
S U C O F R I E N D L Y M O O
V G N I D N A T S R E D N U M
L P M S S S E N R I A F L K M
C A T T I T U D E S I A R P U
P T N F H G U A L D E S K C N
O I W O C Y P Z E F Z S S I I
S E F Q I O Y N Y N I E N T C
I N B I L S T T I M N N O E A
T C A O M I S A Y P G T I H T
I E G I A E L E I R O P T T I
V Y L L N P B X F I C M U A O
E E I O X N N F L O E O L P N
X T H E R U S S A E R R O M L
Y Y T I L I B I S N O P S E R
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Answer Key for customer service

X
Y
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1# H U M O R S U O E T R U O C
2S U C O F R I E N D L Y # O O
3# G N I D N A T S R E D N U M
4L P # # S S E N R I A F # # M
5# A T T I T U D E S I A R P U
6P T N # H G U A L D E S # C N
7O I # O # # P # E # Z S S I I
8S E # # I O # N Y N I E N T C
9I N # # L S T T I # N N O E A
10T C # O M I S A # # G T I H T
11I E G I A E L E # # O P T T I
12V Y L L N P # # F # C M U A O
13E E I O X # # # # O E O L P N
14# T H E R U S S A E R R O M #
15Y Y T I L I B I S N O P S E R
Word X Y Direction
APOLOGY  86sw
ATTITUDE  25e
COMMUNICATION  151s
CONFIDENTIALITY  88sw
COURTEOUS  151w
EMPATHETIC  1415n
EXPLAIN  414ne
FAIRNESS  124w
FOCUS  52w
FRIENDLY  52e
HONESTY  314ne
HUMOR  21e
LAUGH  96w
PATIENCE  24s
POSITIVE  16s
PRAISE  145w
PROFESSIONAL  1215nw
PROMPTNESS  1215n
REASSURE  1114w
RECOGNIZE  1114n
RESPONSIBILITY  1415w
SMILE  69sw
SOLUTIONS  1315n
UNDERSTANDING  133w