customer service

APOLOGY
ATTITUDE
COMMUNICATION
CONFIDENTIALITY
COURTEOUS
EMPATHETIC
EXPLAIN
FAIRNESS
FOCUS
FRIENDLY
HONESTY
HUMOR
LAUGH
PATIENCE
POSITIVE
PRAISE
PROFESSIONAL
PROMPTNESS
REASSURE
RECOGNIZE
RESPONSIBILITY
SMILE
SOLUTIONS
UNDERSTANDING

As you go throughout your work day, remember, our focus is Customer Service!

Try to find all 24 words on this board.

F Q N O I T A C I N U M M O C
P R O M P T N E S S H U M O R
L G N I D N A T S R E D N U K
E I S O L U T I O N S F O Y R
R R E S P O N S I B I L I T Y
E V I T I S O P H D H G U A L
A L A N O I S S E F O R P S Q
S E X P L A I N A Y E A U M Y
S D H D G Z T I L C T O F I G
U U C Z V I R D O I E O J L O
R T X R A N N G E T C G U E L
E I Y L E E N N R U C P T M O
H T I S I I C U S E S I A R P
V T S R Z E O Y T S E N O H A
Y A F E H C I T E H T A P M E
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Answer Key for customer service

X
Y
123456789101112131415
1# # N O I T A C I N U M M O C
2P R O M P T N E S S H U M O R
3# G N I D N A T S R E D N U #
4# # S O L U T I O N S F # # #
5R R E S P O N S I B I L I T Y
6E V I T I S O P # D H G U A L
7A L A N O I S S E F O R P S #
8S E X P L A I N A Y E A U M Y
9S D # # # # T I L C T O F I G
10U U # # # I R D O I E O # L O
11R T # # A N N G E T C # # E L
12E I # L E E N N R U # # # # O
13# T I S I I C U S E S I A R P
14# T S R Z E O Y T S E N O H A
15Y A F E # C I T E H T A P M E
Word X Y Direction
APOLOGY  1514n
ATTITUDE  215n
COMMUNICATION  151w
CONFIDENTIALITY  88sw
COURTEOUS  615ne
EMPATHETIC  1515w
EXPLAIN  28e
FAIRNESS  107sw
FOCUS  139sw
FRIENDLY  315ne
HONESTY  1414w
HUMOR  112e
LAUGH  156w
PATIENCE  137sw
POSITIVE  86w
PRAISE  1513w
PROFESSIONAL  137w
PROMPTNESS  12e
REASSURE  15s
RECOGNIZE  127sw
RESPONSIBILITY  15e
SMILE  147s
SOLUTIONS  34e
UNDERSTANDING  133w