customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Answer Key for customer service

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Word	X	Y	Direction
DELIVERY	13	8	sw
FAIR	7	7	n
FRIENDLY	10	1	w
GOODPRICE	1	1	s
HELPFUL	13	9	nw
KNOWLEDGABLE	13	13	n
NEEDS	13	13	w
ONTIME	1	2	se
REBATES	7	14	w
REFUND	7	14	nw
RELIABLE	1	6	se
SATISFACTION	8	8	se