customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Answer Key for customer service

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Word	X	Y	Direction
DELIVERY	4	7	s
FAIR	7	7	n
FRIENDLY	12	13	w
GOODPRICE	1	4	se
HELPFUL	13	9	nw
KNOWLEDGABLE	13	13	n
NEEDS	8	13	ne
ONTIME	2	5	s
REBATES	11	13	nw
REFUND	3	10	s
RELIABLE	6	9	ne
SATISFACTION	8	8	se