customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Word	X	Y	Direction
DELIVERY	9	6	sw
FAIR	7	7	n
FRIENDLY	9	1	s
GOODPRICE	15	10	n
HELPFUL	2	5	s
KNOWLEDGABLE	13	13	n
NEEDS	13	13	w
ONTIME	12	12	n
REBATES	9	2	w
REFUND	9	12	w
RELIABLE	9	12	nw
SATISFACTION	8	8	se