customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Word	X	Y	Direction
DELIVERY	15	8	nw
FAIR	10	10	e
FRIENDLY	9	7	w
GOODPRICE	15	5	s
HELPFUL	7	13	ne
KNOWLEDGABLE	3	13	e
NEEDS	5	7	ne
ONTIME	4	13	ne
REBATES	8	7	se
REFUND	8	7	sw
RELIABLE	15	10	nw
SATISFACTION	8	8	sw