customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Answer Key for customer service

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Word	X	Y	Direction
DELIVERY	5	2	e
FAIR	7	7	ne
FRIENDLY	7	7	e
GOODPRICE	10	14	w
HELPFUL	2	14	n
KNOWLEDGABLE	13	13	w
NEEDS	13	13	n
ONTIME	12	13	nw
REBATES	3	6	se
REFUND	8	7	nw
RELIABLE	3	6	s
SATISFACTION	8	8	se