customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Word	X	Y	Direction
DELIVERY	3	8	ne
FAIR	9	7	n
FRIENDLY	1	9	n
GOODPRICE	11	7	sw
HELPFUL	3	9	ne
KNOWLEDGABLE	3	13	n
NEEDS	4	11	se
ONTIME	3	12	ne
REBATES	9	2	w
REFUND	9	2	se
RELIABLE	6	12	e
SATISFACTION	8	8	sw