Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
EXPLAIN
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 24 words on this board.

T K B Q M N J R E M O T S U C
R I V N P O D E X P L A I N O
I X Q R E I N S E L I M S B U
B T N E G S O P Y S I N N R R
E N O T A S P E E H O E Q A T
S E I S R A S C P I T M E L E
S M T A U P E T T A N P C E O
S R C E O M R A C T O A A U U
E E A O C O T I O T I T R T S
N W D V N C N E N I T H I I S
E O H E E U G G N T A Y N A R
R P Q P M Z Z A E U C P G N E
A M X M J K N G C D U N I L E
W E O G S N B N T E D R D A P
A C K N O W L E D G E R U V B
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Answer Key for Customer Service

X
Y
123456789101112131415
1T # # # # N # R E M O T S U C
2R # # N # O D E X P L A I N O
3I # # R E I N S E L I M S # U
4B T N E G S O P # # # N # # R
5E N O T A S P E # # O E # A T
6S E I S R A S C # I T M # L E
7S M T A U P E T T A N P C E O
8S R C E O M R A C T O A A U U
9E E A # C O T I O T I T R T S
10N W # # N C N E N I T H I I S
11E O # # E U # G N T A Y N A R
12R P # P M # # A E U C # G N E
13A M X M # # # G C D U # # # E
14W E O # # # # N T E D # # # P
15A C K N O W L E D G E # # # #
Word X Y Direction
ACKNOWLEDGE  115e
ACTION  39n
ALEUTIAN  145s
ATTITUDE  107s
AWARENESS  115n
CARING  137s
COMMUNICATE  215ne
COMPASSION  610n
CONNECT  98s
COURTEOUS  151s
CUSTOMER  151w
EASTERN  48n
EDUCATION  1115n
EMPATHY  125s
EMPOWERMENT  214n
ENCOURAGE  511n
ENGAGE  815n
EXPECTATIONS  88ne
EXPLAIN  82e
PEERS  1514n
RESPECT  81s
RESPOND  78n
SMILE  133w
TRIBES  11s