Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
EXPLAIN
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 24 words on this board.

P I C O U R T E O U S U O P M
R P O N S E G A R U O C N E X
X E M T S S N Y B Z O N X M E
J X M R E P I G R N A P U P G
Z P U I N E R K N I E E P O D
R L N B E C A E T C D E P W E
E A I E R T C U T O U R M E L
S I C S A T E A S M C S C R W
P N A K W L T T Q P A A U M O
O I T B A I D T E A T C S E N
N C E N O D Q I N S I T T N K
D J H N G V S T G S O I O T C
O S S M I L E U A I N O M M A
N R E T S A E D G O Z N E I Q
Y Y H T A P M E E N C L R J X
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Answer Key for Customer Service

X
Y
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1# # C O U R T E O U S # # # #
2# # O # S E G A R U O C N E #
3# E M T S S N # # # O N X M E
4# X M R E P I # # N A P # P G
5# P U I N E R # N I E E # O D
6R L N B E C A E T C D E # W E
7E A I E R T C U T O U R # E L
8S I C S A T E A # M C S C R W
9P N A # W L T T # P A A U M O
10O # T # A I # T E A T C S E N
11N # E # O # # I N S I T T N K
12D # # N # # # T G S O I O T C
13# # S M I L E U A I N O M # A
14N R E T S A E D G O # N E # #
15# Y H T A P M E E N # # R # #
Word X Y Direction
ACKNOWLEDGE  1513n
ACTION  129s
ALEUTIAN  510ne
ATTITUDE  88s
AWARENESS  510n
CARING  77n
COMMUNICATE  31s
COMPASSION  106s
CONNECT  122sw
COURTEOUS  31e
CUSTOMER  138s
EASTERN  714w
EDUCATION  115s
EMPATHY  815w
EMPOWERMENT  142s
ENCOURAGE  142w
ENGAGE  910s
EXPECTATIONS  88sw
EXPLAIN  23s
PEERS  124s
RESPECT  61s
RESPOND  16s
SMILE  313e
TRIBES  43s