Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 23 words on this board.

E L I M S S E N E R A W A O E
A Q B N O I S S A P M O C K T
E L S R E M O T S U C O K D Z
G G W N L T M G V O M P N T Q
G N A Q O N N O U M M O O B A
N N I G J I K R U F P G W E L
T O M R N S T N E S X Q L G E
C I I F A E I A E T S G E A U
E T E T O C T R T G S S D R T
P C C U A T L L E C J A G U I
S A S T I C T R I B E S E O A
E T E T I X U S R E E P R C N
R T U Q N L Z D O X Z S X N B
H D J T N E M R E W O P M E D
E M P A T H Y T C E N N O C A
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Answer Key for Customer Service

X
Y
123456789101112131415
1E L I M S S E N E R A W A # #
2# # # N O I S S A P M O C # #
3E # S R E M O T S U C O K D #
4G G # N # # # # # O M # N # #
5# N A # O # N # U M # O O # A
6N N I G # I # R U # P # W E L
7T O # R N # T N E S # # L G E
8C I I # A E I A E T # # E A U
9E T # T O C T R T # S # D R T
10P C # U A T # # # C # A G U I
11S A S T I C T R I B E S E O A
12E # E T # # U S R E E P # C N
13R # U # # # # D # # # # X N #
14# D # T N E M R E W O P M E #
15E M P A T H Y T C E N N O C #
Word X Y Direction
ACKNOWLEDGE  131s
ACTION  211n
ALEUTIAN  155s
ATTITUDE  88sw
AWARENESS  131w
CARING  69nw
COMMUNICATE  132sw
COMPASSION  132w
CONNECT  1415w
COURTEOUS  113sw
CUSTOMER  113w
EASTERN  1311nw
EDUCATION  914nw
EMPATHY  115e
EMPOWERMENT  1414w
ENCOURAGE  1414n
ENGAGE  68nw
EXPECTATIONS  88nw
PEERS  1212w
RESPECT  113n
RESPOND  89ne
SMILE  51w
TRIBES  711e