Customer Service

ACKNOWLEDGE
ACTION
ALEUTIAN
ATTITUDE
AWARENESS
CARING
COMMUNICATE
COMPASSION
CONNECT
COURTEOUS
CUSTOMER
EASTERN
EDUCATION
EMPATHY
EMPOWERMENT
ENCOURAGE
ENGAGE
EXPECTATIONS
EXPLAIN
PEERS
RESPECT
RESPOND
SMILE
TRIBES

A “customer” is anyone you interact with while at work: a patient and/or your fellow peer seeking your assistance. First and foremost, our customer owners should receive the utmost C.A.R.E. – Compassion Above Reasonable Expectations.

Try to find all 24 words on this board.

E G D E L W O N K C A E J S B
Y E E T A C I N U M M O C S E
L M X R M Y R E S P O N D E C
J P T P Q E X P L A I N P N D
I O C U E N C O U R A G E E C
C W E A D C E O T S S C N R O
U E P L U O T A U R E K G A N
S R S E C M S A S R I H A W N
T M E U A P K T T T T B G A E
O E R T T A N T U I E E E K C
M N S I I S O I W Q O R O S T
E T R A O S I T I V K N N U H
R Y E N N I T U E L I M S D S
O G E K Z O C D G N I R A C E
O F P B F N A E M P A T H Y H
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Answer Key for Customer Service

X
Y
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1E G D E L W O N K C A # # S #
2# E E T A C I N U M M O C S #
3# M X # # # R E S P O N D E #
4# P T P # E X P L A I N # N #
5# O C # E N C O U R A G E E C
6C W E A D C E O T # # # N R O
7U E P L U O T A U R # # G A N
8S R S E C M # A S R I # A W N
9T M E U A P # T T T T B G A E
10O E R T T A N T # I E E E # C
11M N S I I S O I # # O R O S T
12E T R A O S I T # # # N N U #
13R # E N N I T U E L I M S # S
14# # E # # O C D G N I R A C #
15# # P # # N A E M P A T H Y #
Word X Y Direction
ACKNOWLEDGE  111w
ACTION  715n
ALEUTIAN  46s
ATTITUDE  88s
AWARENESS  149n
CARING  1414w
COMMUNICATE  132w
COMPASSION  66s
CONNECT  155s
COURTEOUS  75se
CUSTOMER  16s
EASTERN  76se
EDUCATION  55s
EMPATHY  815e
EMPOWERMENT  22s
ENCOURAGE  55e
ENGAGE  135s
EXPECTATIONS  88se
EXPLAIN  64e
PEERS  315n
RESPECT  310n
RESPOND  73e
SMILE  1313w
TRIBES  96se